Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

FIX: The Explorer.exe process stops responding (hangs) when you use Windows Explorer that hosts a shell extension that was created by using MFC


View products that this article applies to.

Symptoms

You have a Windows Explorer shell extension that is developed by the Microsoft Foundation Class library (MFC). The shell extension is hosted in Windows Explorer. However, the Explorer.exe process stops responding (hangs) when you open Windows Explorer.

↑ Back to the top


Cause

This problem occurs because of a code defect in MFC.

↑ Back to the top


Resolution

A security update fixes this issue. To download the update, visit the following Microsoft Web site:


For more information about this update, visit the following Microsoft Web site:





Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:


↑ Back to the top


More Information

This problem exists in the following MFC modules whose versions are in the range between 9.0.30304.0 and 9.0.30729.176.
  • MFC90.dll
  • MFC90u.dll
  • MFC90d.dll
  • MFC90ud.dll

↑ Back to the top


Keywords: kbnotautohotfix, kbhotfixdev, kbexpertiseadvanced, kbsurveynew, kbqfe, kbcip, kb

↑ Back to the top

Article Info
Article ID : 972685
Revision : 4
Created on : 4/10/2020
Published on : 4/10/2020
Exists online : False
Views : 246