Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Installing Windows Internet Explorer 8 on a Windows XP-based or a Windows Server 2003-based computer returns error: "Entry point to SHRegGetValueW procedure is not found in DLL library SHLWAPI.dll"


View products that this article applies to.

Source: Microsoft Support

↑ Back to the top


Rapid publishing

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

↑ Back to the top


Symptom



When attempting to install Windows Internet Explorer 8 on Windows XP Service Pack 1-based or Windows Server 2003 Service Pack 1-based computer, you may receive the following error:



"Entry point to SHRegGetValueW procedure is not found in DLL library SHLWAPI.dll"

↑ Back to the top


Cause



This issue occurs because Internet Explorer 8 is only supported on Windows XP Service Pack 2 or greater and Windows Server 2003 Service Pack 2 or greater operating systems.

↑ Back to the top


Resolution



To resolve this issue, install Service Pack 2 to your Windows XP Service Pack 1-based or Windows Server 2003 Service Pack 1-based computer before you install Internet Explorer 8. Click the link below for your associated operating system to navigate to the download page and follow the instructions on that page to download and install the service pack.



Windows XP Service Pack 2

http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A

��

Windows XP Service Pack 3

http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4

��

Windows Server 2003 Service Pack 2 for x86 Editions

http://www.microsoft.com/downloads/details.aspx?FamilyId=95AC1610-C232-4644-B828-C55EEC605D55

��

Windows Server 2003 Service Pack 2 for x64 Editions

http://www.microsoft.com/downloads/details.aspx?FamilyId=08FEC2F5-6E3B-4E0D-9314-646414D0A421

��

Microsoft suggests installing all the latest updates and service packs to your windows based operating systems in order to be up-to-date on all the security and functionality updates.

↑ Back to the top


Disclaimer

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE �MATERIALS�) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

↑ Back to the top


Keywords: KB972264, kbnomt, kbrapidpub

↑ Back to the top

Article Info
Article ID : 972264
Revision : 1
Created on : 6/8/2009
Published on : 6/8/2009
Exists online : False
Views : 515