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Data Protection Manager 2007 jobs to protect a SQL Server may remain in synchronizing state


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Source: Microsoft Support

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Symptom



When you use Data Protection Manager 2007 (DPM) to protect SQL Server on Windows Server 2003 you may find the jobs remain in a synchronizing state and never finish. The jobs do not respond to a cancel command and the protected server requires a restart in order to enable continued protection of the server.

Protection of other servers with DPM during this time may remain unaffected.

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Cause

This issue is most frequently caused by a System State backup of the SQL Server being configured in a separate Protection Group. This may result in parallel execution of the jobs which results in contention in VSS and the SQL VSS Writer.

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Resolution

To prevent this, include the System State backup in the same Protection Group to guarantee serial execution of the backups. Alternatively schedule the System State job to run at a time when there are no other SQL backups occurring.

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Disclaimer

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Keywords: kbnosurvey, kbarchive, kbrapidpub, kbnomt, KB971807

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Article Info
Article ID : 971807
Revision : 1
Created on : 1/14/2015
Published on : 1/14/2015
Exists online : False
Views : 290