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  2. A failover procedure in Exchange 2007 CCR and SCR clusters does not finish when you run commands to perform a recovery operation on an Exchange Server 2007 SP1-based server

A failover procedure in Exchange 2007 CCR and SCR clusters does not finish when you run commands to perform a recovery operation on an Exchange Server 2007 SP1-based server

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Symptoms

On a Microsoft Exchange Server 2007 Service Pack 1 (SP1)-based server, you run the following commands to perform a recovery operation in a cluster continuous replication (CCR) and standby continuous replication (SCR) cluster environment:
  • Restore-StorageGroupCopy -Identity <Failed Exchangeservername>\<StorageGroup> -StandbyMachine <StandByMachineName> -Force
  • Disable-StorageGroupCopy -Identity <Failed Exchangeservername>\<StorageGroup> -StandbyMachine <StandByMachineName> -Confirm:$False
  • Setup.com /RecoverCMS /CMSName:<Exchangeservername> /CMSIPAddress:<IPAddress>
However, the failover procedure does not finish successfully. Additionally, you receive an event error 1002 that resembles the following message.

Event Type: Error
Event Source: MSExchangeSetup
Event Category: Microsoft Exchange Setup
Event ID: 1002
Date: 9/17/2008
Time: 6:00:15 PM
User: N/A
Computer: <servername>
Description: Exchange Server component Clustered Mailbox Server failed. Error: <Error code>: Deleting virtual directory 'IIS://<CMS>/W3SVC/1/ROOT/Exchange' on '<CMS>' failed.

When this issue occurs, you can see the following errors in ExchangeSetup.log file:
[5/1/2009 4:47:05 PM] [2] [ERROR] Unexpected Error
[5/1/2009 4:47:05 PM] [2] [ERROR] The virtual directory 'Exchange' already exists under '<Exch. Server>/Default Web Site'.
 [5/1/2009 4:47:05 PM] [1] 0.  ErrorRecord: Deleting virtual directory 'IIS:// <Exch. Server>/W3SVC/1/ROOT/Exchange' on '<Exch. Server>' failed.
 [5/1/2009 4:47:05 PM] [1] [ERROR] Deleting virtual directory 'IIS:// <Exch. Server>/W3SVC/1/ROOT/Exchange' on 'A-EX-CL-001' failed.
[5/1/2009 4:47:05 PM] [1] [ERROR] WMI exception occured on server '<Exch. Server>': The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
 [5/1/2009 4:47:05 PM] [1] 1.  ErrorRecord: The virtual directory 'Exchange' already exists under '<Exch. Server>/Default Web Site'.
This issue occurs when the following conditions are true:
  • The CCR and SCR clusters belong to different Active Directory sites.
  • SCR node is a cluster-based server.
  • There is at least one domain controller that remains online at the failed CCR site.

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Cause

This issue may be caused by unfinished replication between the two Active Directory sites for the �msExchServerRedundantMachines� Active Directory attribute.

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Resolution

To resolve this issue, force domain controller replication between the Active Directory sites, and then run the command again.

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More information

For more information about the commands, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb738150.aspx

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Keywords: KB971713, kbtshoot, kbexpertiseadvanced

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Article Info
Article ID : 971713
Revision : 1
Created on : 5/27/2009
Published on : 5/27/2009
Exists online : False
Views : 309