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  2. Windows Server 2003 does not restart as expected if a recursive error occurs while writing a dump file

Windows Server 2003 does not restart as expected if a recursive error occurs while writing a dump file

View products that this article applies to.

Symptoms

Consider the following scenario:
  • A computer that is running Windows Server 2003 is configured to restart automatically if a fatal error occurs, and then write a dump file.
  • A fatal error occurs.
  • A second fatal error (recursive error) occurs while the dump file is being written.
In this scenario, the computer does not restart automatically.

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Resolution

To resolve this problem, apply hotfix 978243. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
978243 A terminal server that is running Windows Server 2003 Service Pack 2 restarts unexpectedly after hotfix 971280 or security update 971486 (MS09-058) is installed

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbprb, kbexpertiseinter, kbsurveynew, kbbug, kbfix, kbqfe, KB971408

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Article Info
Article ID : 971408
Revision : 2
Created on : 12/21/2009
Published on : 12/21/2009
Exists online : False
Views : 242