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You receive an error message that contains error code 3221685941 when you install Exchange Server 2010


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Symptoms

When you install Microsoft Exchange Server 2010, you may receive the following error message if a domain controller is not available:
An error occurred with error code '3221685941' and message 'The interface is unknown.'

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Cause

This problem occurs because the Exchange Server 2010 setup process cannot contact a domain controller. This problem occurs because the domain controller does not respond to a NETLOGON call from the Exchange server.

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Resolution

To resolve this problem, make sure that the domain controller is online and available, and then run the Exchange Server 2010 setup again.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB970996, kbsurveynew, kbinfo, kbexpertiseinter

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Article Info
Article ID : 970996
Revision : 3
Created on : 7/20/2009
Published on : 7/20/2009
Exists online : False
Views : 356