Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. You receive an error message that contains error code 3221685941 when you install Exchange Server 2010

You receive an error message that contains error code 3221685941 when you install Exchange Server 2010

View products that this article applies to.

Symptoms

When you install Microsoft Exchange Server 2010, you may receive the following error message if a domain controller is not available:
An error occurred with error code '3221685941' and message 'The interface is unknown.'

↑ Back to the top

Cause

This problem occurs because the Exchange Server 2010 setup process cannot contact a domain controller. This problem occurs because the domain controller does not respond to a NETLOGON call from the Exchange server.

↑ Back to the top

Resolution

To resolve this problem, make sure that the domain controller is online and available, and then run the Exchange Server 2010 setup again.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: KB970996, kbsurveynew, kbinfo, kbexpertiseinter

↑ Back to the top

Article Info
Article ID : 970996
Revision : 3
Created on : 7/20/2009
Published on : 7/20/2009
Exists online : False
Views : 464