FIX: Error message when you use the OpenRemote method to administer Web servers remotely in an IIS 7.0 shared configuration environment: "Cannot write configuration file due to insufficient permissions"

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Installation notes

• To administer Web servers remotely by using the OpenRemote method, you must have write permissions for the shared configuration files on the network share server. Additionally, if a shared configuration is enabled, configure the IIS Web servers to be trusted for delegation after you apply this hotfix.
• Refer to the "More information" section for more information about how to configure a computer to be trusted for delegation.

Prerequisites

You must have Internet Information Services (IIS) 7.0 installed to apply this hotfix. To apply this hotfix, your computer must be running one of the following operating systems:

• Windows Vista Service Pack 1 (SP1)
• Windows Vista Service Pack 2 (SP2)
• Windows Server 2008
• Windows Server 2008 Service Pack 2 (SP2)

Restart requirement

You must restart your computer if IIS 7.0 is running when you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

For all supported Itanium-based versions of Windows Server 2008

You experience Issue 1 that is described in the "Symptoms" section only when there is a write operation to the shared configuration file. For example, you experience the issue when you call the OpenRemote method, and then you create a site by using the MWA API. You can use the OpenRemote method to read data from the shared configuration file. However, when you do this, you may experience Issue 2 that is described in the "Symptoms" section. In this scenario, we recommend that you apply this hotfix to improve the performance.

Notes:

• For more information about the shared configuration in IIS 7.0, visit the following Microsoft Web site:
  http://learn.iis.net/page.aspx/264/shared-configuration/
  .
• For more information about how to use the OpenRemote method to administer Web servers remotely in a shared configuration environment, visit the following Microsoft Web site:
  http://learn.iis.net/page.aspx/268/shared-configuration-and-remote-provisioning/
  .
• For more information about the OpenRemote method, visit the following Microsoft Developer Network(MSDN) Web site:
  http://msdn.microsoft.com/en-us/library/microsoft.web.administration.servermanager.openremote.aspx
  .
• For more information about how to configure a computer to be trusted for delegation, visit the following Microsoft Web site:
  http://technet.microsoft.com/en-us/library/cc738491%28WS.10%29.aspx
  .

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates