Commerce Server 2007 Staging Services does not replicate modifications or deletions of multiple choice catalog property definitions

When you remove or change a value of a multiple choice property in a source catalog in Microsoft Commerce Server 2007, and then you update the changes to a destination catalog, the change is not updated successfully. This problem occurs if the following conditions are true:

• You are replicating changes from a source catalog to a destination catalog.
• The source catalog has a schema that contains a multiple choice property.

Specifically, if a value is deleted in the source catalog schema, the value still appears in the destination catalog schema. If a value is changed in the source catalog schema, the original value still appears in destination catalog schema. However, a new entry that has the updated value is also created.

This problem occurs because of a problem with the way that Commerce Server 2007 handles the import data for deletion and modification of multiple choice property values.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Commerce Server 2007 Service Pack 2 installed to apply this hotfix.

Restart requirement

You do not have to restart your computer, However, you must restart Microsoft Internet Information Services (IIS) and the Commerce Server Catalog Import Host COM+ application after you apply this hotfix.

To restart IIS, run the following command at a command prompt: Note This command stops and then restarts all IIS services that are running.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

You can replicate a source catalog to a destination catalog by using either of the following two methods:

• Use the Commerce Server Staging Service.
• Export the source catalog into an XML file, and then import the catalog into the destination catalog.

For more information about Commerce Server Staging, visit the following Microsoft Developer Network (MSDN) Web site:For more information about how to import a catalog in Catalog Manager, visit the following MSDN Web site:For more information about how to add a property definition, visit the following Microsoft Web site:For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: