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FIX: VPN client access through ISA Server 2006 stops unexpectedly and Event ID 21122 is logged in the Application log

View products that this article applies to.

Symptoms

Virtual private network (VPN) client access through Microsoft Internet Security and Acceleration (ISA) Server 2006 stops unexpectedly. Additionally, Event ID 21122 is logged for Microsoft Firewall in the Application log: 
Event Type:        Warning
Event Source:    Microsoft Firewall
Event Category:                None
Event ID:              21122
Date:                     2/18/2009
Time:                     x:yy:zz 
User:                     N/A
Computer:          computername
Description:
Network Load Balancing on the local computer will be stopped because the Remote Access Service is not running or not responding, although VPN is enabled.

Note This problem usually occurs when the domain controllers are restarting during software updates.

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Cause

This problem occurs because of a timing problem in the interface between the Routing and Remote Access service and ISA Server 2006. This problem usually occurs when the domain controller responds slowly to queries from the ISA Server.

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Resolution

To resolve this problem, install the hotfix rollup package that is described in the following Microsoft Knowledge Base article:
970443 Description of the ISA Server 2006 hotfix package: April 21, 2009

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: KB969666, kbfix, kbqfe, kbexpertiseinter, kbsurveynew, kbarchive, kbnosurvey

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Article Info
Article ID : 969666
Revision : 2
Created on : 1/15/2015
Published on : 1/15/2015
Exists online : False
Views : 307