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SCOM 2007 Cluster Management Pack may cause high CPU usage on clusters with a large number of resources


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Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

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Symptom



You may experience very high CPU utilization on Cluster servers after installing the Cluster Management Pack Update 6.0.6505.0 for SCOM 2007. Regardless of the number of Processors (Cores), the load is evenly distributed, with no particular process identified as solely responsible for this high CPU usage.

Usually the Cluster Service (clussvc) and Resource Monitor (resrcmon) processes are identified as top CPU users.

This effect has been noticed especially on Cluster servers with a large (60+) number of resources.

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Cause

The issue is caused by a problem in the WMI polling mechanism of the Resource State Monitor.

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Resolution



Note The following processes are only appropriate when using the Cluster Management Pack referenced earlier.

To workaround this issue, you can implement one of the following options:

Option #1: Override the default frequency of the Resource State Monitor:
  1. Open the Manager Console.
  2. Choose Authoring -> Management Pack Objects -> Monitors.
  3. Type Resource State Monitor in the Look for field, click Find now.
  4. Right-click on the Resource State Monitor, choose Overrides: Override For all objects of type: Cluster Resource.
  5. Put a check in the box beside WMI Poll Interval and increase the value under Override Setting.


Option #2: Disable the Resource State Monitor on the cluster nodes
  1. Open the Manager Console.
  2. Choose Authoring -> Management Pack Objects -> Monitors.
  3. Type Resource State Monitor in the Look for field, click Find now.
  4. Right-click on the Resource State Monitor, choose Overrides -> Disable the monitor.


*** The agents on the cluster nodes will now be made aware of this configuration change ***

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More information



For more information on the Windows Server Cluster Management Pack for Operations Manager 2007 please reference the following link:

http://www.microsoft.com/downloads/details.aspx?FamilyId=AC7F42F5-33E9-453D-A923-171C8E1E8E55&displaylang=en&displaylang=en

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbnosurvey, kbarchive, kbclustering, kbrapidpub, kbnomt, KB969597

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Article Info
Article ID : 969597
Revision : 2
Created on : 1/14/2015
Published on : 1/14/2015
Exists online : False
Views : 345