Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Print jobs sent to a local printer from a console application do not print completely in Windows Vista and in Windows Server 2008


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You connect two computers that are running Windows Vista or Windows Server 2008 by using the Remote Desktop Connection 6.1 client.
  • In the remote connection session, you run a console application on the remote computer.
  • The remote connection session is configured to use the local printer resource.
  • You initialize a print job from the console application.
In this scenario, the print job content does not print completely.

↑ Back to the top


Resolution

Hotfix information

Note You must apply this hotfix on client computers that are running Windows Vista or Windows Server 2008. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, your computer must be running one of the following Windows operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.0.600 0 . 16xxxWindows VistaRTMGDR
    6.0.600 0 . 20xxxWindows VistaRTMLDR
    6.0.600 1 . 18xxxWindows Vista and Windows Server 2008SP1GDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 18xxxWindows Vista and Windows Server 2008SP2GDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the original release of Windows Server 2008.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.0.6001.22498136,19217-Aug-200912:27x86
Aaclient.mofNot applicable1,09701-Apr-200918:53Not applicable
Mstscax.dll6.0.6001.224982,067,96817-Aug-200912:30x86
Mstscax.mofNot applicable1,96701-Apr-200918:54Not applicable
Tsgqec.dll6.0.6001.2249853,24817-Aug-200912:32x86
Aaclient.dll6.0.6002.22201136,19217-Aug-200911:58x86
Aaclient.mofNot applicable1,09703-Apr-200920:41Not applicable
Mstscax.dll6.0.6002.222012,066,94417-Aug-200911:59x86
Mstscax.mofNot applicable1,96703-Apr-200920:42Not applicable
Tsgqec.dll6.0.6002.2220153,24817-Aug-200910:04x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.0.6001.22498151,55217-Aug-200912:11x64
Aaclient.mofNot applicable1,09701-Apr-200915:54Not applicable
Mstscax.dll6.0.6001.224982,424,83217-Aug-200912:14x64
Mstscax.mofNot applicable1,96701-Apr-200915:55Not applicable
Tsgqec.dll6.0.6001.2249845,05617-Aug-200912:15x64
Aaclient.dll6.0.6002.22201151,55217-Aug-200912:17x64
Aaclient.mofNot applicable1,09703-Apr-200920:39Not applicable
Mstscax.dll6.0.6002.222012,424,83217-Aug-200912:20x64
Mstscax.mofNot applicable1,96703-Apr-200920:40Not applicable
Tsgqec.dll6.0.6002.2220145,05617-Aug-200912:21x64
For all supported Itanium-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.0.6001.22498298,49617-Aug-200912:11IA-64
Aaclient.mofNot applicable1,09701-Apr-200915:54Not applicable
Mstscax.dll6.0.6001.224984,935,16817-Aug-200912:14IA-64
Mstscax.mofNot applicable1,96701-Apr-200915:56Not applicable
Tsgqec.dll6.0.6001.2249880,38417-Aug-200912:16IA-64
Aaclient.dll6.0.6002.22201298,49617-Aug-200913:26IA-64
Aaclient.mofNot applicable1,09703-Apr-200920:39Not applicable
Mstscax.dll6.0.6002.222014,935,16817-Aug-200913:29IA-64
Mstscax.mofNot applicable1,96703-Apr-200920:40Not applicable
Tsgqec.dll6.0.6002.2220180,38417-Aug-200913:31IA-64

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top


More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File namePackage_for_kb969309_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,367
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,530
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,712
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,425
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,530
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,713
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File nameX86_b173890f744bc9e4ec9703bf8064a247_31bf3856ad364e35_6.0.6002.22201_none_26dd69f7dbc9e063.manifest
File versionNot applicable
File size722
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File nameX86_e8b929323937f942612c3050702825f1_31bf3856ad364e35_6.0.6001.22498_none_d31cac1df41f69f1.manifest
File versionNot applicable
File size722
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.0.6001.22498_none_301e5d3ddf0793ed.manifest
File versionNot applicable
File size235,762
Date (UTC)17-Aug-2009
Time (UTC)14:28
PlatformNot applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.0.6002.22201_none_325f1e51dbeb395e.manifest
File versionNot applicable
File size235,762
Date (UTC)17-Aug-2009
Time (UTC)13:41
PlatformNot applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File nameAmd64_4ad84f58db16601e6c150b0779ba25a9_31bf3856ad364e35_6.0.6001.22498_none_3ef7d5fdaee74d42.manifest
File versionNot applicable
File size1,092
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File nameAmd64_b6654dcdb2da43e7dcffeb38c114718e_31bf3856ad364e35_6.0.6002.22201_none_ce8ef5afd43099a5.manifest
File versionNot applicable
File size1,092
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.0.6001.22498_none_8c3cf8c197650523.manifest
File versionNot applicable
File size235,828
Date (UTC)17-Aug-2009
Time (UTC)14:01
PlatformNot applicable
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.0.6002.22201_none_8e7db9d59448aa94.manifest
File versionNot applicable
File size235,828
Date (UTC)17-Aug-2009
Time (UTC)14:00
PlatformNot applicable
File namePackage_for_kb969309_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,375
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,540
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,722
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,433
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,540
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,723
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

File nameIa64_459b56b3a0dd32ce1d585af8dc90eb85_31bf3856ad364e35_6.0.6002.22201_none_71aeb8866602396e.manifest
File versionNot applicable
File size1,090
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File nameIa64_a7d0e7ae82991247c8cbe1d34193d852_31bf3856ad364e35_6.0.6001.22498_none_6417bd110fc707d6.manifest
File versionNot applicable
File size1,090
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File nameIa64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.0.6001.22498_none_30200133df059ce9.manifest
File versionNot applicable
File size235,795
Date (UTC)17-Aug-2009
Time (UTC)13:45
PlatformNot applicable
File nameIa64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.0.6002.22201_none_3260c247dbe9425a.manifest
File versionNot applicable
File size235,795
Date (UTC)17-Aug-2009
Time (UTC)14:53
PlatformNot applicable
File namePackage_for_kb969309_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,429
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,370
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable
File namePackage_for_kb969309_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,716
Date (UTC)18-Aug-2009
Time (UTC)07:32
PlatformNot applicable

↑ Back to the top


References

For more information about printer redirection in Remote Desktop Connection sessions, visit the following Microsoft Developer Network (MSDN) Web site:

↑ Back to the top


Keywords: kbsurveynew, kbexpertiseadvanced, kbhotfixserver, kbautohotfix, kbqfe, kbfix, KB969309

↑ Back to the top

Article Info
Article ID : 969309
Revision : 1
Created on : 10/14/2009
Published on : 10/14/2009
Exists online : False
Views : 320