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Error message when you try to install Forefront Security for Office Communications Server: "Unable to verify that the account is a member of the RTCUniversalServerAdmins and RTCProxyUniversalServices domain groups"

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Beta Information
This article discusses a beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this beta product. For information about how to obtain support for a beta release, see the documentation that is included with the beta product files, or check the Web location where you downloaded the release.

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Symptoms

When you try to install Microsoft Forefront Security for Office Communications Server (FSOCS), you receive the following error message:
Unable to verify that the account is a member of the RTCUniversalServerAdmins and RTCProxyUniversalServices domain groups. Office Communications Server may be unable to start after setup completes. Do you wish to continue?

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Cause

This problem may occur if one of the following conditions is true:
  • You try to install FSOCS on a server that is located in a child domain of a root domain.
  • You use a local administrator account to log on to the server on which you try to install FSOCS.
  • You use an account that is not a member of the following domain groups to log on to the server on which you try to install FSOCS:
    • RTCUniversalServerAdmins
    • RTCProxyUniversalServices

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Resolution

If you confirm that the user account is a member of the RTCUniversalServerAdmins and RTCProxyUniversalServices domain groups, you can safely ignore this error message and complete the installation. FSOCS will function correctly.

If the user account is not a member of these two domain groups, exit the installation and contact your domain administrator to add that user account to the RTCUniversalServerAdmins and RTCProxyUniversalServices domain groups.

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Keywords: kbnosurvey, kbarchive, kbtshoot, kbexpertiseinter, kbsurveynew, kbprb, KB968969

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Article Info
Article ID : 968969
Revision : 1
Created on : 1/15/2015
Published on : 1/15/2015
Exists online : False
Views : 203