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The Microsoft Software License Terms do not appear, and the product key input screen is not skipped as expected during the OOBE process when you set up a computer from an image of a Windows Server 2008 installation


View products that this article applies to.

Symptoms

Consider the following scenario. You set up a computer from an image of a Windows Server 2008 installation, and you use an unattend file to bypass the product key input screen during setup. However, when a user starts the computer for the first time and then runs the server version of the Out Of Box Experience (OOBE) Wizard, the user experiences the following symptoms:
  • The user is not prompted for regional settings, and the Microsoft Software License Terms window does not appear.
  • The product key input screen is not skipped as expected during the OOBE process even though a valid product key was specified in the unattend file.

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Resolution

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Note For more information about how to install hotfixes, see the documentation that is included in the latest version of the Windows Automated Installation Kit (WAIK) or of the Windows OEM Preinstallation Kit (OPK).

Prerequisites

No prerequisites are required.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The Global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.0.6000.16xxxWindows VistaRTMGDR
    6.0.6000.20xxxWindows VistaRTMLDR
    6.0.6001.18xxxWindows Vista and Windows Server 2008SP1GDR
    6.0.6001.22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.6002.18xxxWindows Vista and Windows Server 2008SP2GDR
    6.0.6002.22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into Windows Server 2008.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Msoobe.exe6.0.6001.224241,315,84001-May-200912:21x86
Msoobe.jpgNot Applicable24,00401-Apr-200919:00Not Applicable
Msoobe.exe6.0.6002.221271,315,84001-May-200912:12x86
Msoobe.jpgNot Applicable24,00403-Apr-200921:07Not Applicable
For all supported x64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Msoobe.exe6.0.6001.224241,509,37601-May-200912:44x64
Msoobe.jpgNot Applicable24,00401-Apr-200916:11Not Applicable
Msoobe.exe6.0.6002.221271,509,37601-May-200912:24x64
Msoobe.jpgNot Applicable24,00403-Apr-200920:48Not Applicable
Msoobe.exe6.0.6001.224241,315,84001-May-200912:21x86
Msoobe.jpgNot Applicable24,00401-Apr-200919:00Not Applicable
Msoobe.exe6.0.6002.221271,315,84001-May-200912:12x86
Msoobe.jpgNot Applicable24,00403-Apr-200921:07Not Applicable
For all supported Itanium-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Msoobe.exe6.0.6001.224242,279,42401-May-200912:41IA-64
Msoobe.jpgNot Applicable24,00401-Apr-200916:11Not Applicable
Msoobe.exe6.0.6002.221272,279,42401-May-200912:21IA-64
Msoobe.jpgNot Applicable24,00403-Apr-200920:49Not Applicable
Msoobe.exe6.0.6001.224241,315,84001-May-200912:21x86
Msoobe.jpgNot Applicable24,00401-Apr-200919:00Not Applicable
Msoobe.exe6.0.6002.221271,315,84001-May-200912:12x86
Msoobe.jpgNot Applicable24,00403-Apr-200921:07Not Applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Package_for_kb968888_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36704-May-200908:16Not Applicable
Package_for_kb968888_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69304-May-200908:16Not Applicable
Package_for_kb968888_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71304-May-200908:16Not Applicable
Package_for_kb968888_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42104-May-200908:16Not Applicable
Package_for_kb968888_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69004-May-200908:16Not Applicable
Package_for_kb968888_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,70104-May-200908:16Not Applicable
Package_for_kb968888_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42504-May-200908:16Not Applicable
Package_for_kb968888_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69404-May-200908:16Not Applicable
Package_for_kb968888_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71304-May-200908:16Not Applicable
X86_microsoft-windows-oobe-machine_31bf3856ad364e35_6.0.6001.22424_none_0df64e021c5bddbe.manifestNot Applicable11,28501-May-200916:01Not Applicable
X86_microsoft-windows-oobe-machine_31bf3856ad364e35_6.0.6002.22127_none_0fdfc0c8197f7ee7.manifestNot Applicable11,28501-May-200915:54Not Applicable
Additional files for all supported x64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-oobe-machine_31bf3856ad364e35_6.0.6001.22424_none_6a14e985d4b94ef4.manifestNot Applicable11,33701-May-200916:47Not Applicable
Amd64_microsoft-windows-oobe-machine_31bf3856ad364e35_6.0.6002.22127_none_6bfe5c4bd1dcf01d.manifestNot Applicable11,33701-May-200915:32Not Applicable
Package_for_kb968888_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37504-May-200908:16Not Applicable
Package_for_kb968888_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70504-May-200908:16Not Applicable
Package_for_kb968888_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72304-May-200908:16Not Applicable
Package_for_kb968888_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42904-May-200908:16Not Applicable
Package_for_kb968888_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70204-May-200908:16Not Applicable
Package_for_kb968888_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,71104-May-200908:16Not Applicable
Package_for_kb968888_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43304-May-200908:16Not Applicable
Package_for_kb968888_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70604-May-200908:16Not Applicable
Package_for_kb968888_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72304-May-200908:16Not Applicable
X86_microsoft-windows-oobe-machine_31bf3856ad364e35_6.0.6001.22424_none_0df64e021c5bddbe.manifestNot Applicable11,28501-May-200916:01Not Applicable
X86_microsoft-windows-oobe-machine_31bf3856ad364e35_6.0.6002.22127_none_0fdfc0c8197f7ee7.manifestNot Applicable11,28501-May-200915:54Not Applicable
Additional files for all supported Itanium-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-oobe-machine_31bf3856ad364e35_6.0.6001.22424_none_0df7f1f81c59e6ba.manifestNot Applicable11,31101-May-200916:03Not Applicable
Ia64_microsoft-windows-oobe-machine_31bf3856ad364e35_6.0.6002.22127_none_0fe164be197d87e3.manifestNot Applicable11,31101-May-200915:16Not Applicable
Package_for_kb968888_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42504-May-200908:16Not Applicable
Package_for_kb968888_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,52904-May-200908:16Not Applicable
Package_for_kb968888_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,70604-May-200908:16Not Applicable
Package_for_kb968888_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42904-May-200908:16Not Applicable
Package_for_kb968888_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,53304-May-200908:16Not Applicable
Package_for_kb968888_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71704-May-200908:16Not Applicable
X86_microsoft-windows-oobe-machine_31bf3856ad364e35_6.0.6001.22424_none_0df64e021c5bddbe.manifestNot Applicable11,28501-May-200916:01Not Applicable
X86_microsoft-windows-oobe-machine_31bf3856ad364e35_6.0.6002.22127_none_0fdfc0c8197f7ee7.manifestNot Applicable11,28501-May-200915:54Not Applicable

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Keywords: kbnosurvey, kbarchive, kbautohotfix, kbexpertiseinter, kbsurveynew, kbbug, kbfix, kbqfe, KB968888

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Article Info
Article ID : 968888
Revision : 4
Created on : 1/15/2015
Published on : 1/15/2015
Exists online : False
Views : 248