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Server 2003 RSM fails to auto configure SAS tape library


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Source: Microsoft Support

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Symptom

Tape library changer devices may fail to get automatically configured by the Removable Storage Manager (RSM) service in Windows Server 2003.� This can occur when the device is connected via Serial Attached SCSI (SAS) or Fibre Channel.� The library changer device and any associated tape drives will be present in Device Manager however.

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Cause

The RSM service will only configure a tape library changer device if it finds one or more tape drives associated with it.� To associate a tape drive with a library, RSM will use one of two methods.� The first method relies on the Device ID (DVCID) or serial number.� The second method uses SCSI bus, LUN, and Target ID addressing.� In order for RSM to associate a tape drive with a library changer attached via SAS or Fibre Channel, the device and associated driver must support the DVCID method and provide a serial number.

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Resolution



If you find that your changer is not present, please check with the manufacture for an updated driver that supports the DVCID method.

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Keywords: kbnosurvey, kbarchive, kbnomt, kbrapidpub, KB968724

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Article Info
Article ID : 968724
Revision : 1
Created on : 1/14/2015
Published on : 1/14/2015
Exists online : False
Views : 279