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  2. FIX: The wspsrv process in ISA Server 2006 randomly crashes and an Application Error event is logged

FIX: The wspsrv process in ISA Server 2006 randomly crashes and an Application Error event is logged

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Symptoms

When you are running Microsoft Internet Security and Acceleration (ISA) Server 2006, the wspsrv process randomly crashes. Additionally, the following event is logged to the Application log:
Event Type:        Error
Event Source:    Microsoft Firewall
Event Category:                None
Event ID:              14057
Date:                     x/yy/zzzz
Time:                    x:yy:zz
User:                     N/A
Computer:             <computername>
Description:
The Firewall service stopped because an application filter module <drive>:\Program Files\Microsoft ISA Server\LinkTranslation.dll generated an exception code C0000005 in address 6148FB26 when function CompleteAsyncIO was called. To resolve this error, remove recently installed application filters and restart the service.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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Cause

This problem occurs because of the memory corruption in the link translation data structures.

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Resolution

To resolve this problem, install the hotfix rollup package that is described in the following Microsoft Knowledge Base article:
970443 Description of the ISA Server 2006 hotfix package: Description of the ISA Server 2006 hotfix package: April 21, 2009

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: KB968218, kbqfe, kbsurveynew, kbfix, kbexpertiseadvanced, kbarchive, kbnosurvey

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Article Info
Article ID : 968218
Revision : 1
Created on : 1/15/2015
Published on : 1/15/2015
Exists online : False
Views : 296