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You cannot access a CD or DVD disc on a shared optical drive after you replace one disc with another on a computer that is running Windows Vista or Windows Server 2008


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You share the optical drive of a computer that is running Windows Vista or Windows Server 2008.
  • You insert a CD or DVD disc into this shared drive.
  • You use a network connection to access the disc from a second computer which runs Windows Vista or Windows Server 2008.
  • You replace the disc with a different disc.
  • You try to access the new disc from the second computer by using the same network connection.
In this scenario, you receive an error message that resembles the following:

The wrong diskette is in the drive.
Insert correct diskette into drive \\path_of_shared_disc\name_of_shared_disc
If you restart the second computer, you can access the new disc by using the network connection.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix on Windows Vista-based computer, you must have Windows Vista SP1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack


No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.0.6001.2237579,36012-Feb-200902:56x86
Srvnet.sys6.0.6001.2237598,81612-Feb-200902:57x86
Srv.sys6.0.6001.22375288,76812-Feb-200902:57x86
Srv2.sys6.0.6001.22375144,89612-Feb-200902:57x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.0.6001.22375105,98412-Feb-200903:29x64
Srvnet.sys6.0.6001.22375141,31212-Feb-200903:31x64
Srv.sys6.0.6001.22375439,80812-Feb-200903:31x64
Srv2.sys6.0.6001.22375174,59212-Feb-200903:31x64
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.0.6001.22375262,14412-Feb-200902:01IA-64
Srvnet.sys6.0.6001.22375286,20812-Feb-200902:03IA-64
Srv.sys6.0.6001.22375947,20012-Feb-200902:03IA-64
Srv2.sys6.0.6001.22375465,92012-Feb-200902:03IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
File namePackage_for_kb967657_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File nameX86_44444dd55fffeccba132afdc7e7e241c_31bf3856ad364e35_6.0.6001.22375_none_aa72b19623ee54ff.manifest
File versionNot Applicable
File size701
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File nameX86_b000ebfa71e811dc5f23646939c6bf73_31bf3856ad364e35_6.0.6001.22375_none_e2160747f53ee6df.manifest
File versionNot Applicable
File size1,048
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File nameX86_c2cea4cf95b293fee48fcb3770ae3f7d_31bf3856ad364e35_6.0.6001.22375_none_c8bb5e631d9543b0.manifest
File versionNot Applicable
File size700
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File nameX86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22375_none_8b1de830a317bd58.manifest
File versionNot Applicable
File size6,960
Date (UTC)12-Feb-2009
Time (UTC)06:13
PlatformNot Applicable
File nameX86_microsoft-windows-smbserver-common_31bf3856ad364e35_6.0.6001.22375_none_041920c92978f319.manifest
File versionNot Applicable
File size4,227
Date (UTC)12-Feb-2009
Time (UTC)06:13
PlatformNot Applicable
File nameX86_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.0.6001.22375_none_da3a5bf00fc57437.manifest
File versionNot Applicable
File size4,627
Date (UTC)12-Feb-2009
Time (UTC)06:02
PlatformNot Applicable
File nameX86_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.0.6001.22375_none_da2f8c040fcd9028.manifest
File versionNot Applicable
File size4,426
Date (UTC)12-Feb-2009
Time (UTC)06:00
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
File nameAmd64_2a3b59b2d7fdeea3f7cd7016d66057a3_31bf3856ad364e35_6.0.6001.22375_none_a7ae35ce9af4a276.manifest
File versionNot Applicable
File size705
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File nameAmd64_3f4796735e95706345fa6f83c8a4a0a6_31bf3856ad364e35_6.0.6001.22375_none_bbcf38ad624fc5fb.manifest
File versionNot Applicable
File size1,054
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File nameAmd64_a80c4010f740a3b2784b413479d26629_31bf3856ad364e35_6.0.6001.22375_none_09028badb000916f.manifest
File versionNot Applicable
File size704
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File nameAmd64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22375_none_e73c83b45b752e8e.manifest
File versionNot Applicable
File size6,972
Date (UTC)12-Feb-2009
Time (UTC)06:48
PlatformNot Applicable
File nameAmd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.0.6001.22375_none_6037bc4ce1d6644f.manifest
File versionNot Applicable
File size4,493
Date (UTC)12-Feb-2009
Time (UTC)06:48
PlatformNot Applicable
File nameAmd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.0.6001.22375_none_3658f773c822e56d.manifest
File versionNot Applicable
File size4,891
Date (UTC)12-Feb-2009
Time (UTC)06:37
PlatformNot Applicable
File nameAmd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.0.6001.22375_none_364e2787c82b015e.manifest
File versionNot Applicable
File size4,688
Date (UTC)12-Feb-2009
Time (UTC)06:34
PlatformNot Applicable
File namePackage_for_kb967657_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
File nameIa64_8df7fa7b5f8951cecb0a9daea67acd65_31bf3856ad364e35_6.0.6001.22375_none_0755dc3e2a99613e.manifest
File versionNot Applicable
File size702
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File nameIa64_944a4ae0c24d50aa41c49267ea599714_31bf3856ad364e35_6.0.6001.22375_none_7ce8999eb9ce519a.manifest
File versionNot Applicable
File size703
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File nameIa64_b3f3ac0fcbcb5347ec315c27c4bc17f8_31bf3856ad364e35_6.0.6001.22375_none_f225aebe42ae175b.manifest
File versionNot Applicable
File size1,051
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File nameIa64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22375_none_8b1f8c26a315c654.manifest
File versionNot Applicable
File size6,966
Date (UTC)12-Feb-2009
Time (UTC)05:14
PlatformNot Applicable
File nameIa64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.0.6001.22375_none_041ac4bf2976fc15.manifest
File versionNot Applicable
File size4,488
Date (UTC)12-Feb-2009
Time (UTC)05:14
PlatformNot Applicable
File nameIa64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.0.6001.22375_none_da3bffe60fc37d33.manifest
File versionNot Applicable
File size4,885
Date (UTC)12-Feb-2009
Time (UTC)05:06
PlatformNot Applicable
File nameIa64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.0.6001.22375_none_da312ffa0fcb9924.manifest
File versionNot Applicable
File size4,683
Date (UTC)12-Feb-2009
Time (UTC)05:04
PlatformNot Applicable
File namePackage_for_kb967657_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,427
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,435
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable
File namePackage_for_kb967657_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)12-Feb-2009
Time (UTC)18:47
PlatformNot Applicable

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Keywords: kbautohotfix, kbexpertiseinter, kbfix, kbbug, kbsurveynew, kbqfe, KB967657

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Article Info
Article ID : 967657
Revision : 2
Created on : 10/7/2011
Published on : 10/7/2011
Exists online : False
Views : 285