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In Windows Vista or Windows Server 2008, some content does not display correctly in some applications when Aero desktop theme effects are enabled


View products that this article applies to.

Symptoms

Consider the following scenario:
  • On a computer that runs Windows Vista or Windows Server 2008, you enable Aero desktop theme effects.
  • This enables the Desktop Window Manager (DWM) feature.
  • After you do this, the content for some applications do not fully display the necessary images.

For example, when you visit a Web site by using Internet Explorer 8 Beta, the content in the Web site is not fully displayed. If you refresh the Web page when this problem occurs, this problem is resolved temporarily.

Note This problem usually occurs on a computer that has a multi-core processor and a large monitor.

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Cause

This problem occurs because of an error in the win32k.sys component.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.0.600 0 . 20 xxx Windows RTM LDR
    6.0.600 1 . 22 xxx Windows Vista SP1 and Windows Server 2008 SP1 SP1 LDR
  • Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.0.6000.210152,030,08019-Feb-200901:53x86
Win32k.sys6.0.6001.223812,033,66419-Feb-200901:54x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.0.6000.210152,752,51219-Feb-200902:11x64
Win32k.sys6.0.6001.223812,743,29619-Feb-200902:31x64
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.0.6001.223816,634,49619-Feb-200902:13IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the Desktop Window Manager feature, visit the following Web site:

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
File namePackage_for_kb967533_client_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,426
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_client_1~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,367
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_client~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,713
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_sc_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,421
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_sc~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,423
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_server_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_server~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,431
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_winpesrv_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,422
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_winpesrv~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_winpe_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,420
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_winpe~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,424
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameX86_d948fdd217e15cb6b14b073a3d014c06_31bf3856ad364e35_6.0.6001.22381_none_3e486aef81e774f8.manifest
File versionNot Applicable
File size694
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameX86_ef49cedaa2284b785d9d88b0cd4ff5ea_31bf3856ad364e35_6.0.6000.21015_none_937f09e397274f25.manifest
File versionNot Applicable
File size694
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6000.21015_none_b790e553b681a0cd.manifest
File versionNot Applicable
File size6,543
Date (UTC)19-Feb-2009
Time (UTC)04:26
PlatformNot Applicable
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22381_none_b9279b3bb3e45cb7.manifest
File versionNot Applicable
File size6,543
Date (UTC)19-Feb-2009
Time (UTC)04:44
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
File nameAmd64_0900a25f9535d568f14fd27e9dedf736_31bf3856ad364e35_6.0.6001.22381_none_7fcdfdd4145eae1f.manifest
File versionNot Applicable
File size698
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameAmd64_0d7919ece94b73be1eb63415a3e2cef2_31bf3856ad364e35_6.0.6000.21015_none_62aeafad539e008f.manifest
File versionNot Applicable
File size1,038
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameAmd64_1ff7cd04fe97b9944e0babdae8324bb5_31bf3856ad364e35_6.0.6001.22381_none_e227eef966a363be.manifest
File versionNot Applicable
File size1,038
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameAmd64_91fc79c7521dccf6a9b958f286c78f6f_31bf3856ad364e35_6.0.6000.21015_none_aab39a884eeb3103.manifest
File versionNot Applicable
File size698
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6000.21015_none_13af80d76edf1203.manifest
File versionNot Applicable
File size6,559
Date (UTC)19-Feb-2009
Time (UTC)04:36
PlatformNot Applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22381_none_154636bf6c41cded.manifest
File versionNot Applicable
File size6,559
Date (UTC)19-Feb-2009
Time (UTC)05:20
PlatformNot Applicable
File namePackage_for_kb967533_client_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,434
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,375
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_client~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,723
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_sc_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_sc~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,431
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,433
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_server~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,439
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_winpesrv_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_winpesrv~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,438
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_winpe_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,428
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_winpe~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,432
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6000.21015_none_1e042b29a33fd3fe.manifest
File versionNot Applicable
File size5,013
Date (UTC)19-Feb-2009
Time (UTC)04:21
PlatformNot Applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22381_none_1f9ae111a0a28fe8.manifest
File versionNot Applicable
File size5,013
Date (UTC)19-Feb-2009
Time (UTC)04:32
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
File nameIa64_64c11ad5989ef2fc1b1ec4367ea7b359_31bf3856ad364e35_6.0.6001.22381_none_35474859602e17f9.manifest
File versionNot Applicable
File size1,036
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameIa64_ab34511e9b3f2e2c15f346ba99249c68_31bf3856ad364e35_6.0.6001.22381_none_ae47f908ef7a98a6.manifest
File versionNot Applicable
File size696
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameIa64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22381_none_b9293f31b3e265b3.manifest
File versionNot Applicable
File size6,551
Date (UTC)19-Feb-2009
Time (UTC)04:58
PlatformNot Applicable
File namePackage_for_kb967533_sc_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_sc~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,426
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_server_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_server~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,434
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_winpesrv_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,426
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File namePackage_for_kb967533_winpesrv~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,433
Date (UTC)20-Feb-2009
Time (UTC)02:58
PlatformNot Applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22381_none_1f9ae111a0a28fe8.manifest
File versionNot Applicable
File size5,013
Date (UTC)19-Feb-2009
Time (UTC)04:32
PlatformNot Applicable

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Keywords: kbautohotfix, kbexpertiseinter, kbfix, kbbug, kbsurveynew, kbqfe, KB967533

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Article Info
Article ID : 967533
Revision : 2
Created on : 10/7/2011
Published on : 10/7/2011
Exists online : False
Views : 306