You receive a Stop error message on a computer that is running Windows Server 2008 or Windows Server 2003 together with Hitachi Dynamic Link Manager

On a computer that is running Windows Server 2008 or Windows Server 2003 together with Hitachi Dynamic Link Manager software, you receive one of the following Stop error messages:This problem occurs when you flush the buffer for any file in a shared folder.

This problem occurs because the hdlmdsm.sys driver is referencing the MdlAddress pointer. The MdlAddress pointer has an indefinite value when you flush the buffer for any file that is on the shared folder.

To resolve this problem, contact Hitachi to obtain a hotfix.

For information about how to contact Hitachi, visit the following Microsoft Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem is fixed in the following versions of the Hdlmdsm.sys driver:

• Windows Server 2008:
  • 05-95-/A and later versions
  • 6.0.0-02 and later versions
  • 6.0.1-00 and later versions
• Windows Server 2003:
  • 05-95-/B and later versions
  • 6.0.0-03 and later versions
  • 6.0.1-00 and later versions

Earlier versions of this driver may experience the problem.

�To determine the version of the Hdlmdsm.sys driver, follow these steps:

1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following command, and then press ENTER:
   dlnkmgr view -sys

For more information about Hitachi Dynamic Link Manager, visit the following Hitachi Web site:The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.