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Error message when printing a report from Microsoft FRx WebPort: "Kernel Mode Printer Blocking Policy is Enabled. The Attempt for BCL EasyPDF to Use a Kernel Mode Driver Failed."

Symptoms

"Kernel Mode printer blocking policy is enabled. The attempt for BCL easyPDF to use a Kernel Mode driver failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp"This error is received in when trying to install BCL easyPDF driver on a Windows XP or Windows 2003. It will be visible in the Windows Event Viewer.

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Cause

In Windows Server 2003, Standard Edition and Windows Server 2003, Enterprise Edition, installation of kernel-mode drivers is blocked by default. In Windows XP Professional, installation of kernel-mode drivers is not blocked by default.

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Resolution

1. Open Group Policy, to edit the local Group Policy object by:
a. Click the Start button on the Windows taskbar
b. Click Run
c. Type 'gpedit.msc'
d. Press ENTER
The Group Policy screen will appear.
2. Under Local Computer Policy, expand (double-click) Computer Configuration
3. Expand (double-click) Administrative Templates
4. Expand (double-click) Printers
5. On the right side of the screen, right-click on 'Disallow installation of printers using kernel mode drivers' setting, and then click properties
6. On the Settings tab, click Disabled, and then click OK.

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More Information

1. You must click 'Enabled' to block the installation of kernel-mode printer drivers.
2. Clicking 'Not Configured' or 'Disabled' allows kernel-mode printer drivers to be installed.
3. In some cases you will need to click on 'Disabled' to allow as the 'Not Configured' prevents the installation of kernel-mode printer drivers (this only occurs in some environments).

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References

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Keywords: kb

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Article Info
Article ID : 965696
Revision : 3
Created on : 3/30/2017
Published on : 3/30/2017
Exists online : False
Views : 63