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Non-Transportable Snapshots are blocked from being mounted causing the Hyper V VSS Writer to Fail


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Source: Microsoft Support

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Symptom



When you make a backup of a virtual machine in Hyper V with a hardware provider Hyper V VSS Writer will stop responding and you will receive an error similar to the following:

Event ID 12366

Source: VSS

An unhandled exception was encounteres while processing a VSS writer event callback.� the VSS writer infrastructure is in an unstable state. The writer hosting process must be restarted in order to resume VSS functionality.



Writer name:� Microsoft Hyper-V VSS Writer Process command line: VMMS.EXE Exception code 0xE06D7363



In the VSS Trace log you would see the following entries:



00001169������������ 6.48172474��������� [3464] [0000671350,0x000d88:0x0e9c:0x502f1f48] EXIT� {CVssHardwareProviderWrapper::QueryInternalInterface}: ������

00001170������������ 6.48176813��������� [3464] hr: 0x80004002��� <---- E_NOINTERFACE

00001171������������ 6.48180771��������� [3464]�

00001172������������ 6.48184967��������� [3464] [0000671350,0x000d88:0x0e9c:0x502f1f48] EXIT� {CVssHardwareProviderWrapper::QueryInternalInterface}: ������

00001173������������ 6.48188543��������� [3464] hr: 0x80004002��� <---- E_NOINTERFACE

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Cause



�Hardware providers that want their snapshots to be transportable need to implement this interface (IVSSHardwareSnapshotProviderEx) so that they can be mounted in post snapshot.� The block against mounting hardware-based snapshots is done even when the snapshots are not transportable.� This causes the Hyper V VSS Writer to fail.

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Keywords: KB961984, kbrapidpub, kbnomt, kbarchive, kbnosurvey

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Article Info
Article ID : 961984
Revision : 1
Created on : 1/14/2015
Published on : 1/14/2015
Exists online : False
Views : 225