Hotfix information
A
supported hotfix is available from Microsoft. However, this hotfix is intended
to correct only the problem that is described in this article. Apply this
hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download
available" section at the top of this Knowledge Base article. If this section
does not appear, submit a request to Microsoft Customer Service and Support to
obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
Prerequisites
To apply this hotfix, your computer must be running Windows
Server 2003 Service Pack 2 (SP2).
Restart requirement
You must restart the computer after
you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released
hotfixes.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the
Date and Time item in Control
Panel.
For all supported x86-based versions of Windows Server 2003 SP2
| File name | File version | File
size | Date | Time | Platform | SP requirement |
|---|
| Ntkrnlmp.exe | 5.2.3790.4552 | 2,499,584 | 15-Jul-2009 | 14:58 | Not
Applicable | SP2 |
| Ntkrnlpa.exe | 5.2.3790.4552 | 2,310,656 | 15-Jul-2009 | 13:43 | x86 | SP2 |
| Ntkrpamp.exe | 5.2.3790.4552 | 2,351,104 | 15-Jul-2009 | 13:43 | Not
Applicable | SP2 |
| Ntoskrnl.exe | 5.2.3790.4552 | 2,458,112 | 15-Jul-2009 | 14:58 | x86 | SP2 |
For all supported x64-based versions of Windows Server 2003 SP2 and Windows XP Service Pack 2 (SP2)
| File name | File version | File
size | Date | Time | Platform | SP requirement |
|---|
| Hal.dll | 5.2.3790.4354 | 280,064 | 16-Jul-2009 | 09:13 | x64 | SP2 |
| Ntkrnlmp.exe | 5.2.3790.4552 | 4,613,120 | 16-Jul-2009 | 09:13 | x64 | SP2 |
| Ntoskrnl.exe | 5.2.3790.4552 | 4,540,416 | 16-Jul-2009 | 09:13 | x64 | SP2 |
For all supported Itanium-based versions of Windows Server 2003 SP2
| File name | File version | File
size | Date | Time | Platform | SP
requirement | Service branch |
|---|
| Ntdll.dll | 5.2.3790.4455 | 1,646,592 | 16-Jul-2009 | 09:16 | IA-64 | SP2 | Not
Applicable |
| Ntkrnlmp.exe | 5.2.3790.4552 | 6,581,248 | 16-Jul-2009 | 09:16 | IA-64 | SP2 | Not
Applicable |
| Wntdll.dll | 5.2.3790.4455 | 775,168 | 16-Jul-2009 | 09:16 | x86 | SP2 | WOW |
Hotfix Information
A supported
hotfix is now available from Microsoft. However, it is intended to correct only
the problem that is described in this article. Apply it only to systems that
are experiencing this specific problem. This hotfix may receive additional
testing. Therefore, if you are not severely affected by this problem, we
recommend that you wait for the next Windows XP service pack that contains this
hotfix.
To resolve this problem immediately, contact Microsoft
Customer Support Services to obtain the hotfix. For a complete list of
Microsoft Customer Support Services telephone numbers and information about
support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Prerequisites
This hotfix requires Windows XP service pack 2 to be installed on
the computer.
322389 How to obtain the latest Windows XP service pack
Restart Requirement
You have to restart the computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
For all supported x86-based versions of Windows XP Service Pack 3 (SP3)
| File name | File version | File
size | Date | Time | Platform | SP requirement |
|---|
| Ntkrnlmp.exe | 5.1.2600.5845 | 2,145,280 | 14-Jul-2009 | 11:13 | x86 | SP3 |
| Ntkrnlpa.exe | 5.1.2600.5845 | 2,066,176 | 14-Jul-2009 | 10:20 | x86 | SP3 |
| Ntkrpamp.exe | 5.1.2600.5845 | 2,023,936 | 14-Jul-2009 | 10:20 | x86 | SP3 |
| Ntoskrnl.exe | 5.1.2600.5845 | 2,189,184 | 14-Jul-2009 | 11:15 | x86 | SP3 |
For all supported x86-based versions of Windows XP Service Pack 2 (SP2)
| File name | File version | File
size | Date | Time | Platform | SP requirement |
|---|
| Ntkrnlmp.exe | 5.1.2600.3628 | 2,142,720 | 06-Oct-2009 | 11:21 | x86 | SP2 |
| Ntkrnlpa.exe | 5.1.2600.3628 | 2,062,976 | 06-Oct-2009 | 10:44 | x86 | SP2 |
| Ntkrpamp.exe | 5.1.2600.3628 | 2,020,864 | 06-Oct-2009 | 10:44 | x86 | SP2 |
| Ntoskrnl.exe | 5.1.2600.3628 | 2,185,984 | 06-Oct-2009 | 11:23 | x86 | SP2 |