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Error message when a user tries to add a printer in Windows Server 2008 by using a TCP/IP address or a host name: "Access is denied"

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Symptoms

When a user tries to add a local printer or a network printer in Windows Server 2008 by using a TCP/IP address or a host name, they receive the following error message:
Access is denied.

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Cause

This issue occurs if the user does not have administrative user rights or does not have elevated user rights. A security change in Windows Server 2008 does not let non-administrative users add printers by using a TCP/IP address or a host name.

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Resolution

To resolve this issue, add the printer connection by using elevated user rights or as an administrative user.

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More information

For more information about Windows Server 2008, visit the following Microsoft Web site:
http://www.microsoft.com/windowsserver2008/default.mspx

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Keywords: kbexpertiseinter, kberrmsg, kbtshoot, kbsurveynew, kbprb, KB960792

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Article Info
Article ID : 960792
Revision : 1
Created on : 12/4/2008
Published on : 12/4/2008
Exists online : False
Views : 214