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The pointer position behaves incorrectly when you use RDC to connect to a terminal server from a Windows Vista-based or Windows Server 2008-based client computer, and you run an application that calls the "SetCursorPos" function


View products that this article applies to.

Symptoms

You develop an application that uses the SetCursorPos function to change the pointer position on the screen. Then, you use Remote Desktop Connection (RDC) to connect to a Windows-based terminal server from a client computer that is running Windows Vista or Windows Server 2008. When you run the application in the Terminal Services session, the pointer position behaves incorrectly.

This problem may occur when you try to move the pointer over the edge of the Remote Desktop window.

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Cause

This problem occurs because the RDC client does not include the last pixel in the Remote Desktop window as part of the Remote Desktop window. Therefore, the function does not work correctly.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix on Windows Vista-based computer, you must have Windows Vista SP1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.0.6001.22323136,19206-Dec-200804:25x86
Aaclient.mofNot Applicable1,09718-Dec-200720:59Not Applicable
Mstscax.dll6.0.6001.223232,062,33606-Dec-200804:26x86
Mstscax.mofNot Applicable1,96718-Dec-200721:00Not Applicable
Tsgqec.dll6.0.6001.2232353,24806-Dec-200804:26x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.0.6001.22323151,55206-Dec-200805:51x64
Aaclient.mofNot Applicable1,09718-Dec-200720:59Not Applicable
Mstscax.dll6.0.6001.223232,419,20006-Dec-200805:51x64
Mstscax.mofNot Applicable1,96718-Dec-200721:00Not Applicable
Tsgqec.dll6.0.6001.2232345,05606-Dec-200805:52x64
For all supported Itanium-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Aaclient.dll6.0.6001.22323298,49606-Dec-200805:53IA-64
Aaclient.mofNot Applicable1,09718-Dec-200720:59Not Applicable
Mstscax.dll6.0.6001.223234,926,97606-Dec-200805:59IA-64
Mstscax.mofNot Applicable1,96718-Dec-200721:00Not Applicable
Tsgqec.dll6.0.6001.2232380,38406-Dec-200806:03IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the SetCursorPos function, visit the following Microsoft Web site:

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
File namePackage_for_kb960470_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)06-Dec-2008
Time (UTC)16:19
File namePackage_for_kb960470_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)06-Dec-2008
Time (UTC)16:19
File namePackage_for_kb960470_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)06-Dec-2008
Time (UTC)16:19
File namePackage_for_kb960470_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)06-Dec-2008
Time (UTC)16:19
File nameX86_bdd94094f60f5e14af4125cd116857f9_31bf3856ad364e35_6.0.6001.22323_none_9de56c2d7cc28ea4.manifest
File versionNot Applicable
File size722
Date (UTC)06-Dec-2008
Time (UTC)16:19
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.0.6001.22323_none_30650959ded3547c.manifest
File versionNot Applicable
File size211,807
Date (UTC)06-Dec-2008
Time (UTC)05:06
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameAmd64_e406a336d97c57a67cbfce33e8a4aae2_31bf3856ad364e35_6.0.6001.22323_none_a3a9551164b8da57.manifest
File versionNot Applicable
File size1,092
Date (UTC)06-Dec-2008
Time (UTC)16:19
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.0.6001.22323_none_8c83a4dd9730c5b2.manifest
File versionNot Applicable
File size211,873
Date (UTC)06-Dec-2008
Time (UTC)06:12
File namePackage_for_kb960470_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)06-Dec-2008
Time (UTC)16:19
File namePackage_for_kb960470_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)06-Dec-2008
Time (UTC)16:19
File namePackage_for_kb960470_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)06-Dec-2008
Time (UTC)16:19
File namePackage_for_kb960470_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)06-Dec-2008
Time (UTC)16:19
Additional files for all supported Itanium-based versions of Windows Server 2008
File nameIa64_0a644e22368f111e54c18fe0d0eca18b_31bf3856ad364e35_6.0.6001.22323_none_49f37793fa3c2c97.manifest
File versionNot Applicable
File size1,090
Date (UTC)06-Dec-2008
Time (UTC)16:19
File nameIa64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.0.6001.22323_none_3066ad4fded15d78.manifest
File versionNot Applicable
File size211,840
Date (UTC)06-Dec-2008
Time (UTC)06:58
File namePackage_for_kb960470_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)06-Dec-2008
Time (UTC)16:19
File namePackage_for_kb960470_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)06-Dec-2008
Time (UTC)16:19

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Keywords: kbautohotfix, kbexpertiseinter, kbfix, kbbug, kbsurveynew, kbqfe, KB960470

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Article Info
Article ID : 960470
Revision : 2
Created on : 10/8/2011
Published on : 10/8/2011
Exists online : False
Views : 308