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Updates are not deployed to some clients when you use WSUS or SUM to deploy updates in System Center Configuration Manager 2007 Service Pack 1

View products that this article applies to.

Symptoms

In Microsoft System Center Configuration Manager 2007 Service Pack 1, you use the Windows Software Update Services (WSUS) feature or the Software Update Management (SUM) feature to deploy some updates to some client computers. However, these updates are not deployed successfully to the client computers. This problem occurs randomly. Additionally, information that resembles the following is logged in the UpdatesDeployment.log file on the affected client computers:
Assignment does not contain any updates 
No updates were added to the job, returning failure 
FillinCIJob( spCIJob, m_arrUpdatesInfo, true , true ), HRESULT=80004005 
(e:\nts_sms_fre\sms\client\updatesmgmt\deploymentagent\updatesassignment.cpp,1065) 
Failed to set update list for the CI Agent Job, error = 0x80004005 
Detection job failed for assignment ({AE69F980-B353-4D45-8F21-AADA7E2650EA}) 

Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SMS_SUMAgentAssignmentError_EvaluationInititate
{
AssignmentId = <GUID>;
ClientID = <GUID>;
DateTime = <Date Time>;
insAssignmentId = <GUID>;
MachineName = <computer name>;
ProcessID = <process ID>;
SiteCode = <site code>;
ThreadID = <thread ID>;
Win32ErrorCode = 2147500037;
};
Note By default, the Configuration Manager 2007 client log files are located in the %windir%\CCM\Logs folder.

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Resolution



Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft System Center Configuration Manager 2007, available from this Microsoft web site: http://www.microsoft.com/download/details.aspx?FamilyID=3318741a-c038-4ab1-852a-e9c13f8a8140
For a list of issues resolved in this service pack, click on the following article number in the Microsoft Knowledgebase:
971348 List of hotfixes and updates that are contained in System Center Configuration Manager 2007 Service Pack 2

As an alternate way to resolve this problem, apply this hotfix on all System Center Configuration Manager 2007 Service Pack 1 clients.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have System Center Configuration Manager 2007 Service Pack 1 installed on the computer.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Hotfix installation instructions

  1. Install the hotfix package on each System Center Configuration Manager 2007 Service Pack 1 site server. A package will be generated on the site server.
  2. Deploy the second package to all client computers.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Configuration Manager 2007 Service Pack 1
File nameFile versionFile sizeDateTimePlatform
Sccm2007ac-sp1-kb960065-x86.mspNot Applicable1,595,90430-Nov-200821:30Not Applicable
Updatesdeployment.dll4.0.6221.1143535,39230-Nov-200821:30x86
Note This file information applies to both the x86 platform and the x64 platform.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, kbqfe, kbhotfixserver, kbfix, kbbug, kbsurveynew, kbexpertiseinter, kbautohotfix

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Article Info
Article ID : 960065
Revision : 2
Created on : 4/9/2020
Published on : 4/9/2020
Exists online : False
Views : 402