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PowerPoint 2003 presentations larger than 4,297 KB are not searchable in the Indexing service and by other search providers that rely on the Office iFilter in Windows Server 2003


View products that this article applies to.

Symptoms

On a Windows Server 2003-based computer, the Indexing service is installed, or other search providers that rely on the Office iFilter to search documents are installed. In this case, Microsoft Office PowerPoint 2003 presentations that are close to or larger than 4,297 kilobytes (KB) are not searchable after the documents are indexed.

For example, you have two PowerPoint 2003 presentations that contain the word "test." One presentation is larger than 4,297 KB, and the other presentation is smaller than 4,297 KB. When you search documents by using the keyword "test," only the smaller PowerPoint presentation is returned by the Indexing service.

Note This problem does not occur in PowerPoint 2007 presentations.

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Resolution

To resolve this issue, install hotfix 959998.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
959998 In Windows Server 2003, an Office 2003 document that contains ASCII words enclosed in non-ASCII quotation marks is not searchable in the Indexing Service if you search files by using the word immediately after the first quotation mark

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Workaround

To work around the issue, you have to reduce the size of the PowerPoint presentation.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:
959994 An indexed Excel worksheet that contains cells with a large comment field is not searchable in the Indexing service and by other search providers in Windows Server 2003

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Keywords: kbtshoot, kbexpertiseadvanced, kbsurveynew, KB959996

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Article Info
Article ID : 959996
Revision : 2
Created on : 4/27/2009
Published on : 4/27/2009
Exists online : False
Views : 253