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You cannot rename a folder by using the UNC path in Windows Server 2008 or Windows Vista SP1 systems if the UNC path includes a symbolic link


View products that this article applies to.

Symptoms

When you try to rename a folder that is under a shared folder on a Windows Server 2008-based computer or on a Windows Vista SP1-based computer, the rename operation fails. Additionally, at the command prompt, you receive the following error message:
Access is denied
In Windows Explorer, you receive the following error message:
Invalid Device
This problem occurs if you access the shared folder by using a directory symbolic link.

Note You can rename the file by using the symbolic link. However, you cannot rename the folder by using the symbolic link.

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Cause

This problem occurs because the Server Message Block (SMB) Service redirector in Windows Server 2008 systems and in Windows Vista SP1 systems does not translate the source of the folder correctly during the rename operation when the source of the folder is included in a UNC path.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix on Windows Vista-based computers, you must have Windows Vista SP1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Rdbss.sys6.0.6001.22403224,76802-Apr-200909:41x86
Mrxsmb10.sys6.0.6001.22403212,48002-Apr-200909:41x86
Mrxsmb20.sys6.0.6001.2240379,36002-Apr-200909:41x86
Mrxsmb.sys6.0.6001.22403105,98402-Apr-200909:41x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Rdbss.sys6.0.6001.22403287,74402-Apr-200910:10x64
Mrxsmb10.sys6.0.6001.22403272,89602-Apr-200910:10x64
Mrxsmb20.sys6.0.6001.22403105,98402-Apr-200910:10x64
Mrxsmb.sys6.0.6001.22403135,16802-Apr-200910:10x64
For all supported Itanium-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Rdbss.sys6.0.6001.22403676,86402-Apr-200909:42IA-64
Mrxsmb10.sys6.0.6001.22403656,38402-Apr-200909:42IA-64
Mrxsmb20.sys6.0.6001.22403262,14402-Apr-200909:42IA-64
Mrxsmb.sys6.0.6001.22403318,46402-Apr-200909:42IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

The following is a sample network trace when the issue occurs:
546 32.204747 {SMB2:175, NbtSS:167, TCP:166, ESP:125, IPv4:121} <client> <server> SMB2 SMB2:C SET INFORMATION (0x11), FID=0xFFFFFFFF00000009, InformationClass=FileRenameInformation (10), Mid = 16
547 32.204747 {NbtSS:167, TCP:166, ESP:125, IPv4:121} <server> <client> SMB2 SMB2:R , Mid = 16 - NT Status: System - Error, Code = (212) STATUS_NOT_SAME_DEVICE

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
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File size3,789
Date (UTC)02-Apr-2009
Time (UTC)21:53
File namePackage_2_for_kb959759~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size3,956
Date (UTC)02-Apr-2009
Time (UTC)21:53
File namePackage_3_for_kb959759~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size3,798
Date (UTC)02-Apr-2009
Time (UTC)21:53
File namePackage_4_for_kb959759~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size3,798
Date (UTC)02-Apr-2009
Time (UTC)21:53
File namePackage_for_kb959759_client_1~31bf3856ad364e35~x86~~6.0.3.0.mum
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Date (UTC)02-Apr-2009
Time (UTC)21:53
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Date (UTC)02-Apr-2009
Time (UTC)21:53
File namePackage_for_kb959759_sc_0~31bf3856ad364e35~x86~~6.0.3.0.mum
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Date (UTC)02-Apr-2009
Time (UTC)21:53
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Date (UTC)02-Apr-2009
Time (UTC)21:53
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File size1,426
Date (UTC)02-Apr-2009
Time (UTC)21:53
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Date (UTC)02-Apr-2009
Time (UTC)21:53
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Date (UTC)02-Apr-2009
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File nameX86_90887aeda2039cecc8955e1d1be21d13_31bf3856ad364e35_6.0.6001.22403_none_f4c475ac36d50c0e.manifest
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File size701
Date (UTC)02-Apr-2009
Time (UTC)21:53
File nameX86_b957aeb50d02e5df776ee178349135fc_31bf3856ad364e35_6.0.6001.22403_none_1808ef384946cc95.manifest
File versionNot Applicable
File size701
Date (UTC)02-Apr-2009
Time (UTC)21:53
File nameX86_d077807521a42adb9fa50fc78e6f8b87_31bf3856ad364e35_6.0.6001.22403_none_d229224419528b29.manifest
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File size693
Date (UTC)02-Apr-2009
Time (UTC)21:53
File nameX86_ff0ac2953de7f5d0f9b1b174d5be4bd5_31bf3856ad364e35_6.0.6001.22403_none_bf60cd1e0464ccee.manifest
File versionNot Applicable
File size698
Date (UTC)02-Apr-2009
Time (UTC)21:53
File nameX86_microsoft-windows-rdbss_31bf3856ad364e35_6.0.6001.22403_none_5a617b277a8452d8.manifest
File versionNot Applicable
File size6,856
Date (UTC)02-Apr-2009
Time (UTC)12:56
File nameX86_microsoft-windows-smb10-minirdr_31bf3856ad364e35_6.0.6001.22403_none_89312ee4648990c9.manifest
File versionNot Applicable
File size7,160
Date (UTC)02-Apr-2009
Time (UTC)12:56
File nameX86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22403_none_8b6798f6a2e0c43a.manifest
File versionNot Applicable
File size6,960
Date (UTC)02-Apr-2009
Time (UTC)12:56
File nameX86_microsoft-windows-smbminirdr_31bf3856ad364e35_6.0.6001.22403_none_801e10906a385267.manifest
File versionNot Applicable
File size8,844
Date (UTC)02-Apr-2009
Time (UTC)12:44
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameAmd64_112dd20df4bdfb5b8af5564c0366bfa2_31bf3856ad364e35_6.0.6001.22403_none_3f98fec920487838.manifest
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File size705
Date (UTC)02-Apr-2009
Time (UTC)21:53
File nameAmd64_506e205aeead7f98b444fadf010df7e6_31bf3856ad364e35_6.0.6001.22403_none_dff19206c93dd3a0.manifest
File versionNot Applicable
File size702
Date (UTC)02-Apr-2009
Time (UTC)21:53
File nameAmd64_72bb14343e1753c210e38ecb9bd9f03f_31bf3856ad364e35_6.0.6001.22403_none_9b96b1844c2e82a1.manifest
File versionNot Applicable
File size697
Date (UTC)02-Apr-2009
Time (UTC)21:53
File nameAmd64_ebf0c5e0c219b1fcc839d04e93d4450b_31bf3856ad364e35_6.0.6001.22403_none_a4b8c0dd41eda02b.manifest
File versionNot Applicable
File size705
Date (UTC)02-Apr-2009
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File nameAmd64_microsoft-windows-rdbss_31bf3856ad364e35_6.0.6001.22403_none_b68016ab32e1c40e.manifest
File versionNot Applicable
File size7,113
Date (UTC)02-Apr-2009
Time (UTC)13:29
File nameAmd64_microsoft-windows-smb10-minirdr_31bf3856ad364e35_6.0.6001.22403_none_e54fca681ce701ff.manifest
File versionNot Applicable
File size7,427
Date (UTC)02-Apr-2009
Time (UTC)13:30
File nameAmd64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22403_none_e786347a5b3e3570.manifest
File versionNot Applicable
File size6,972
Date (UTC)02-Apr-2009
Time (UTC)13:30
File nameAmd64_microsoft-windows-smbminirdr_31bf3856ad364e35_6.0.6001.22403_none_dc3cac142295c39d.manifest
File versionNot Applicable
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Date (UTC)02-Apr-2009
Time (UTC)13:14
File namePackage_1_for_kb959759~31bf3856ad364e35~amd64~~6.0.3.0.mum
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Date (UTC)02-Apr-2009
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Date (UTC)02-Apr-2009
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Date (UTC)02-Apr-2009
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Date (UTC)02-Apr-2009
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Date (UTC)02-Apr-2009
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File namePackage_for_kb959759_server_0~31bf3856ad364e35~amd64~~6.0.3.0.mum
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Date (UTC)02-Apr-2009
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Additional files for all supported Itanium-based versions of Windows Server 2008
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Date (UTC)02-Apr-2009
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Date (UTC)02-Apr-2009
Time (UTC)12:53
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Date (UTC)02-Apr-2009
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Date (UTC)02-Apr-2009
Time (UTC)21:53
File namePackage_for_kb959759_winpesrv~31bf3856ad364e35~ia64~~6.0.3.0.mum
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Date (UTC)02-Apr-2009
Time (UTC)21:53

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Keywords: kbsurveynew, kbautohotfix, kbexpertiseinter, kbfix, kbbug, kbqfe, KB959759

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Article Info
Article ID : 959759
Revision : 3
Created on : 10/8/2011
Published on : 10/8/2011
Exists online : False
Views : 348