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  2. You cannot shutdown a locked Windows 2000 SP4 virtual machine in Hyper-V Manager on a server that is running Windows Server 2008

You cannot shutdown a locked Windows 2000 SP4 virtual machine in Hyper-V Manager on a server that is running Windows Server 2008

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You install the Hyper-V role on a server that is running Windows Server 2008.
  • You create a virtual machine that is running Microsoft Windows 2000 Service Pack 4 (SP4).
  • You install Integration Services on the Windows 2000 SP4-based virtual machine.
  • In Hyper-V Manager, you click Shut Down on the Action menu to shut down the Windows 2000 SP4-based virtual machine.
In this scenario, the Windows 2000 SP4-based virtual machine may not shut down as expected. You may receive an error message that resembles the one of the following:
The virtual machine virtual machine name failed to shutdown within 5 minutes.


The application encountered an error while attempting to change the state of virtual machine name.

The virtual machine virtual machine name failed to shutdown within 5 minutes.

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Cause

This problem occurs if the Windows 2000 SP4-based virtual machine is locked.

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Workaround

To work around this problem, log on to the Windows 2000 SP4-based virtual machine. After you log on to the virtual machine, click Start, and then click Shut Down to shut down the Windows 2000 SP4-based virtual machine.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about Hyper-V technology, visit the following Microsoft TechNet Web site:
http://technet2.microsoft.com/windowsserver2008/en/servermanager/virtualization.mspx

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Keywords: KB958668, kbprb, kbtshoot, kbhyperv, kbarchive, kbnosurvey

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Article Info
Article ID : 958668
Revision : 2
Created on : 1/16/2015
Published on : 1/16/2015
Exists online : False
Views : 205