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  2. The text in a Graph object in an Office 2003 application seems to overlap or seems to be squeezed together when you use Excel 2003 on a Terminal Services client that is running in Monitor Spanning mode

The text in a Graph object in an Office 2003 application seems to overlap or seems to be squeezed together when you use Excel 2003 on a Terminal Services client that is running in Monitor Spanning mode

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Problem description

You use Microsoft Office Excel 2003 on a Microsoft Terminal Services (MSTSC) client that is running in Monitor Spanning mode (MSTSC /span v6.0). When you insert a Microsoft Graph object in a Microsoft Office 2003 application, the text in the Graph object seems to overlap or seems to be squeezed together.

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Steps to solve this problem

To fix this problem, follow these steps:
  1. Apply and install the hotfix package that is described in the following article.

    How to obtain the hotfix

    This issue is fixed in the Excel 2003 post-Service Pack 3 hotfix package that is dated October 28, 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    958145 Description of the Excel 2003 post-Service Pack 3 hotfix package Excel.msp, Graph.msp): October 28, 2008
  2. Enable the hotfix.

    To have us enable the hotfix for you, go to the "Fix it for me" section. If you prefer to enable this hotfix yourself, go to the "Let me fix it myself" section.

    Fix it for me

    To enable the hotfix automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.


    Fix this problem
    Microsoft Fix it 50132


    Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

    Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

    Next, go to the "Did this fix the problem?" section.

    Let me fix it myself

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
    322756 How to back up and restore the registry in Windows
    To enable this hotfix, follow these steps:
    1. Exit Excel 2003.
    2. Start Registry Editor.
      • In Windows Vista, click
        , type regedit in the Start Search box, and then press ENTER.

        If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
      • In Windows XP, click Start, click Run, type regedit in the Open box, and then click OK.
    3. Locate and then click to select the following registry key:
      HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Graph\Options
    4. After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
    5. Type EMFForcePrintOw, and then press ENTER.
    6. Right-click EMFForcePrintOw, and then click Modify.
    7. In the Value data box, type 1, and then click OK.
    8. On the File menu, click Exit to exit Registry Editor.

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Did this fix the problem?

Check whether the problem is fixed. If the text in the Graph object appears as expected, you are finished with this article. If the problem is not fixed, you can contact support.

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Keywords: KB958146, kbfix, kbbug, kbqfe, kbexpertiseinter, kboffice2003presp4fix, kbfixme, kbmsifixme, kbsurveynew

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Article Info
Article ID : 958146
Revision : 5
Created on : 10/8/2011
Published on : 10/8/2011
Exists online : False
Views : 242