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The WSD scanner submission that runs the Windows Logo Program testing may fail on a Windows Vista-based and Windows Server 2008-based computer


View products that this article applies to.

Symptoms

Considering the following scenario:
  • You are running a Windows Vista-based or Windows Server 2008-based computer that has a Web Services for Devices (WSD) scanner that is installed.
  • You create a scanner submission by using the Driver Test Manager tool to run Windows Logo Program testing on the computer.
In this scenario, the submission may fail, and the image is never scanned.

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Cause

This problem is caused when a parameter is not handled correctly in the WSD scan driver. However, smart error handling is required by the Windows Logo Program test for the driver, even if the problem arises because a parameter is not handled correctly.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix on Windows Vista-based computer, you must have Windows Vista SP1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported 32-bit versions of Windows Server 2008 and Windows Vista
File nameFile versionFile sizeDateTimePlatform
Wsdscdrv.dll6.0.6001.22289237,05617-Oct-200804:32x86
Wsdscprx.dll6.0.6001.2228954,27217-Oct-200804:32x86
For all supported 64-bit versions of Windows Server 2008 and Windows Vista
File nameFile versionFile sizeDateTimePlatform
Wsdscdrv.dll6.0.6001.22289258,04817-Oct-200805:46x64
Wsdscprx.dll6.0.6001.2228964,51217-Oct-200805:46x64
For all supported Itanium versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Wsdscdrv.dll6.0.6001.22289440,83217-Oct-200805:18IA-64
Wsdscprx.dll6.0.6001.22289103,93617-Oct-200805:18IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information, visit the following Web site:

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and Windows Vista
File namePackage_for_kb957493_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)17-Oct-2008
Time (UTC)17:45
File namePackage_for_kb957493_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)17-Oct-2008
Time (UTC)17:45
File namePackage_for_kb957493_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)17-Oct-2008
Time (UTC)17:45
File namePackage_for_kb957493_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)17-Oct-2008
Time (UTC)17:45
File nameX86_wsdscdrv.inf_31bf3856ad364e35_6.0.6001.22289_none_d07a68dee2d7ba8f.manifest
File versionNot Applicable
File size2,261
Date (UTC)17-Oct-2008
Time (UTC)17:47
Additional files for all supported 64-bit versions of Windows Server 2008 and Windows Vista
File nameAmd64_wsdscdrv.inf_31bf3856ad364e35_6.0.6001.22289_none_2c9904629b352bc5.manifest
File versionNot Applicable
File size2,263
Date (UTC)17-Oct-2008
Time (UTC)17:50
File namePackage_for_kb957493_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)17-Oct-2008
Time (UTC)17:45
File namePackage_for_kb957493_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)17-Oct-2008
Time (UTC)17:45
File namePackage_for_kb957493_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)17-Oct-2008
Time (UTC)17:45
File namePackage_for_kb957493_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)17-Oct-2008
Time (UTC)17:45
Additional files for all supported Itanium-based versions of Windows Server 2008
File nameIa64_wsdscdrv.inf_31bf3856ad364e35_6.0.6001.22289_none_d07c0cd4e2d5c38b.manifest
File versionNot Applicable
File size2,262
Date (UTC)17-Oct-2008
Time (UTC)17:45
File namePackage_for_kb957493_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)17-Oct-2008
Time (UTC)17:45
File namePackage_for_kb957493_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)17-Oct-2008
Time (UTC)17:45

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Keywords: kbnosurvey, kbarchive, kbautohotfix, kbexpertiseinter, kbfix, kbbug, kbqfe, KB957493

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Article Info
Article ID : 957493
Revision : 3
Created on : 1/16/2015
Published on : 1/16/2015
Exists online : False
Views : 341