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  2. Stop error when Windows Server 2008 or Windows Vista SP1 is running in a virtual machine, and the computer that is running the virtual machine has multiple processors: "0x000000BE"

Stop error when Windows Server 2008 or Windows Vista SP1 is running in a virtual machine, and the computer that is running the virtual machine has multiple processors: "0x000000BE"

View products that this article applies to.

Symptoms

Consider the following scenario:
  • Windows Server 2008 or a Windows Vista SP1 is running in a virtual machine.
  • The computer that is running the virtual machine has multiple processors.
In this scenario, the virtual machine may restart unexpectedly. Additionally, you may receive the following Stop error code:
0x000000BE

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Cause

This problem occurs because of a race condition between the RxCompleteRequest() thread and the RxCancelRoutine() thread in the Redirected Drive Buffering SubSystem (RDBSS) driver.

The stop code error is triggered when the system completes an I/O request packet (IRP) that is waiting to be canceled. This can occur because, while the RxCancelRoutine() thread waits for the RDBSS spinlock, the RxCompleteRequest() thread may still complete the IRP. Therefore, the RxCancelRoutine() thread tries to retrieve the RxContext from the IRP. However, because the IRP is no longer valid, the system generates the stop error.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Windows Server 2008 or Windows Vista Service Pack 1 installed to apply this hotfix.

Note Service Pack 1 is integrated into Windows Server 2008.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Rdbss.sys6.0.6001.22237224,76806-Aug-200801:23x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Rdbss.sys6.0.6001.22237288,25606-Aug-200801:24x64
For all supported Windows Server 2008 Itanium-Based Systems operating systems
File nameFile versionFile sizeDateTimePlatform
Rdbss.sys6.0.6001.22237676,86406-Aug-200800:51IA-64

Additional file information for Windows Server 2008 and of Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
File namePackage_1_for_kb956246~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,773
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_2_for_kb956246~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,940
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_3_for_kb956246~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,778
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_4_for_kb956246~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,778
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File nameX86_5929024ac3e55181f8b3709fa9abaff1_31bf3856ad364e35_6.0.6001.22237_none_0996d1faeb5c025b.manifest
File versionNot Applicable
File size693
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File nameX86_microsoft-windows-rdbss_31bf3856ad364e35_6.0.6001.22237_none_5a4508bf7a9911b9.manifest
File versionNot Applicable
File size6,856
Date (UTC)06-Aug-2008
Time (UTC)04:28
PlatformNot Applicable
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameAmd64_f1db0c29b629138bca58817fc1aad0ea_31bf3856ad364e35_6.0.6001.22237_none_5bdfc3f54060d801.manifest
File versionNot Applicable
File size697
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File nameAmd64_microsoft-windows-rdbss_31bf3856ad364e35_6.0.6001.22237_none_b663a44332f682ef.manifest
File versionNot Applicable
File size7,113
Date (UTC)06-Aug-2008
Time (UTC)04:32
PlatformNot Applicable
File namePackage_1_for_kb956246~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,783
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_2_for_kb956246~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,952
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_3_for_kb956246~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,788
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_4_for_kb956246~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,788
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,437
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
Additional files for all supported Windows Server 2008 Itanium-Based Systems operating systems
File nameIa64_2bf0d6be723097b7c18e8f4a4cfebe78_31bf3856ad364e35_6.0.6001.22237_none_335e72096ec07de0.manifest
File versionNot Applicable
File size695
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File nameIa64_microsoft-windows-rdbss_31bf3856ad364e35_6.0.6001.22237_none_5a46acb57a971ab5.manifest
File versionNot Applicable
File size7,107
Date (UTC)06-Aug-2008
Time (UTC)04:12
PlatformNot Applicable
File namePackage_1_for_kb956246~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,778
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_2_for_kb956246~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,783
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_3_for_kb956246~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,783
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable
File namePackage_for_kb956246_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)06-Aug-2008
Time (UTC)08:43
PlatformNot Applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbautohotfix, kbexpertiseinter, kbbug, kbfix, kbqfe, KB956246

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Article Info
Article ID : 956246
Revision : 2
Created on : 10/8/2011
Published on : 10/8/2011
Exists online : False
Views : 402