You cannot create or rename files as expected when you try to use similar file names that differ only in capitalization in an NFS shared directory that was exported from a Windows Server 2003 R2-based or Windows Server 2008 R2-based NFS Server

You export a Network File System (NFS) shared directory from an NFS server that is running Windows Server 2003 R2 or Windows Server 2008 R2. Then, you mount this NFS shared directory on an NFS client. In this directory, you experience one of the following issues:

Issue 1

When you try to create files that have the same file names but are capitalized differently, sometimes, only one file is created successfully.

Issue 2

When you use the mv command to rename a file to the same file name but is capitalized differently, a destination file is generated. However, the source file remains. For example, after you run the mv Test test command, you expect to find that only the file test exists. However, you find that both files, Test and test, exist.

In the directory cache buffer, the file names that are the same but that are capitalized differently are stored in case-sensitive order. However, when a method searches the file names, the method makes comparisons that are not case-sensitive. Therefore, when the file names differ only in capitalization, the files cannot be created or renamed as expected.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have the Server of NFS installed on a computer that is running Windows Server 2003 R2 or Windows Server 2008 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2003 R2 file information notes

• In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KB955547.cat) that is signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2003 R2

For all supported x64-based versions of Windows Server 2003 R2

Windows Server 2008 R2 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

• The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2008 R2

For all supported IA-64-based versions of Windows Server 2008 R2

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

Additional files for all supported IA-64-based versions of Windows Server 2008 R2