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  2. Stop error when an application calls the NtGdiBitBlt function on a Windows Server 2008 or Windows Vista Service Pack 1-based computer: "0x0000008E"

Stop error when an application calls the NtGdiBitBlt function on a Windows Server 2008 or Windows Vista Service Pack 1-based computer: "0x0000008E"

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You are running a Windows Server 2008 or Windows Vista SP1-based computer.
  • An application on the computer calls the NtGdiBitBlt function in the Win32k.sys module.
In this scenario, you receive a Stop error message that resembles the following:
STOP 0x0000008E (parameter1, parameter2, parameter3, parameter4)
KERNEL_MODE_EXCEPTION_NOT_HANDLED
Notes
  • The parameters in this message may vary according to the configuration of the computer.
  • Not all "0x0000008E" Stop error messages are caused by this problem.

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Cause

This problem occurs when the Win32k.sys module incorrectly dereferences a null pointer because of an incorrect object-free sequence.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Windows Server 2008 or Windows Vista Service Pack 1 installed to apply this hotfix.

Note Service Pack 1 is integrated into Windows Server 2008.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.0.6001.222272,032,12823-Jul-200801:00x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.0.6001.222272,741,76023-Jul-200801:33x64
For all supported Windows Server 2008 Itanium-Based Systems operating systems
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.0.6001.222276,638,08023-Jul-200801:12IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
952679 Stop error message when an application calls the NtGdiBitBlt function on a Windows Server 2003 S-based computer: "0x0000008E"

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More information

Additional file information for Windows Server 2008 and of Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
File namePackage_1_for_kb955044~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,774
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_2_for_kb955044~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,941
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_3_for_kb955044~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,779
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_4_for_kb955044~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,779
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)23-Jul-2008
Time (UTC)17:34
File nameX86_1cf9e2f5356ec02c3d171886bdc10817_31bf3856ad364e35_6.0.6001.22227_none_cb4ee0d43cb11037.manifest
File versionNot Applicable
File size694
Date (UTC)23-Jul-2008
Time (UTC)17:34
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22227_none_b96e7a99b3ae4ff4.manifest
File versionNot Applicable
File size6,543
Date (UTC)23-Jul-2008
Time (UTC)04:21
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameAmd64_2981e4be116368f69ac0872c94413184_31bf3856ad364e35_6.0.6001.22227_none_7dd713c516ba70d9.manifest
File versionNot Applicable
File size698
Date (UTC)23-Jul-2008
Time (UTC)17:34
File nameAmd64_b2e9e44031ec255fe71718c9edf7c421_31bf3856ad364e35_6.0.6001.22227_none_08f08b293b8e90b1.manifest
File versionNot Applicable
File size1,038
Date (UTC)23-Jul-2008
Time (UTC)17:34
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22227_none_158d161d6c0bc12a.manifest
File versionNot Applicable
File size6,559
Date (UTC)23-Jul-2008
Time (UTC)05:28
File namePackage_1_for_kb955044~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,784
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_2_for_kb955044~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,167
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_3_for_kb955044~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,003
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_4_for_kb955044~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,003
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,437
Date (UTC)23-Jul-2008
Time (UTC)17:34
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22227_none_1fe1c06fa06c8325.manifest
File versionNot Applicable
File size5,013
Date (UTC)23-Jul-2008
Time (UTC)04:11
Additional files for all supported Windows Server 2008 Itanium-Based Systems operating systems
File nameIa64_26a29bde6955b7bea1db43e65a57743e_31bf3856ad364e35_6.0.6001.22227_none_083182d556a356b0.manifest
File versionNot Applicable
File size1,036
Date (UTC)23-Jul-2008
Time (UTC)17:34
File nameIa64_397006e59ad9573edb5a1f9101b26775_31bf3856ad364e35_6.0.6001.22227_none_e7f1258b81a40d0a.manifest
File versionNot Applicable
File size696
Date (UTC)23-Jul-2008
Time (UTC)17:34
File nameIa64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22227_none_b9701e8fb3ac58f0.manifest
File versionNot Applicable
File size6,551
Date (UTC)23-Jul-2008
Time (UTC)04:46
File namePackage_1_for_kb955044~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,779
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_2_for_kb955044~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,998
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_3_for_kb955044~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,998
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)23-Jul-2008
Time (UTC)17:34
File namePackage_for_kb955044_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)23-Jul-2008
Time (UTC)17:34
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22227_none_1fe1c06fa06c8325.manifest
File versionNot Applicable
File size5,013
Date (UTC)23-Jul-2008
Time (UTC)04:11
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbautohotfix, kbexpertiseinter, kbqfe, KB955044

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Article Info
Article ID : 955044
Revision : 2
Created on : 10/8/2011
Published on : 10/8/2011
Exists online : False
Views : 367