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An update is available that lets nonvolatile (NV) cache commands be sent to SCSI-class devices in Windows Vista or in Windows Server 2008


View products that this article applies to.

Introduction

Intel Turbo Memory (ITM) is an integrated nonvolatile (NV) caching solution. ITM works together with Intel Matrix Storage Manager(IMSM), and it introduces support for caching of a RAID device. This NV caching solution requires that NV cache commands be sent to the RAID device.

In Windows Vista, the NV cache commands can be sent only to HDC-class devices. However, many RAID products are Small Computer Standard Interface (SCSI)-class devices. Therefore, the NV cache commands cannot be sent to these devices.

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More information

An update is available to let NV cache commands be sent to SCSI-class devices.

Update information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this update, the computer must run one of the following:
  • Windows Vista
  • Windows Vista Service Pack 1
  • Windows Server 2008

Restart requirement

You must restart the computer after you apply this update.

Hotfix replacement information

This update does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb954943~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,95910-Jul-200821:52Not Applicable
Package_2_for_kb954943~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79710-Jul-200821:52Not Applicable
Package_3_for_kb954943~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79710-Jul-200821:52Not Applicable
Package_for_kb954943_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42510-Jul-200821:52Not Applicable
Package_for_kb954943_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36710-Jul-200821:52Not Applicable
Package_for_kb954943_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71110-Jul-200821:52Not Applicable
Package_for_kb954943_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42510-Jul-200821:52Not Applicable
Package_for_kb954943_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43010-Jul-200821:52Not Applicable
Update.mumNot Applicable2,08410-Jul-200821:52Not Applicable
X86_8512b29b7f26e7c73963d372d6755b47_31bf3856ad364e35_6.0.6000.20874_none_79cf02a400c9987b.manifestNot Applicable71210-Jul-200821:52Not Applicable
X86_microsoft-windows-s..mmaintenanceservice_31bf3856ad364e35_6.0.6000.20874_none_3ba9a409fc6387ca.manifestNot Applicable13,28909-Jul-200803:31Not Applicable
Sysmain.dll6.0.6000.20874542,72009-Jul-200803:16x86
Systemsf.ebdNot Applicable177,77213-Dec-200720:27Not Applicable
Systemsf.ebdNot Applicable132,14803-Jan-200823:42Not Applicable
Windows Vista SP1 and Windows Server 2008, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb954943~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,95910-Jul-200821:52Not Applicable
Package_2_for_kb954943~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79710-Jul-200821:52Not Applicable
Package_3_for_kb954943~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79710-Jul-200821:52Not Applicable
Package_for_kb954943_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42510-Jul-200821:52Not Applicable
Package_for_kb954943_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36710-Jul-200821:52Not Applicable
Package_for_kb954943_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71110-Jul-200821:52Not Applicable
Package_for_kb954943_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42510-Jul-200821:52Not Applicable
Package_for_kb954943_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43010-Jul-200821:52Not Applicable
Update.mumNot Applicable2,08410-Jul-200821:52Not Applicable
X86_2d8615ff7563b406d8a07ea14c5bf951_31bf3856ad364e35_6.0.6001.22218_none_0d5fcc5e25bf7fbc.manifestNot Applicable71210-Jul-200821:52Not Applicable
X86_microsoft-windows-s..mmaintenanceservice_31bf3856ad364e35_6.0.6001.22218_none_3dd4c35ff955d671.manifestNot Applicable13,28909-Jul-200803:46Not Applicable
Systemsf.ebdNot Applicable177,77213-Dec-200720:27Not Applicable
Sysmain.dll6.0.6001.22218574,97609-Jul-200803:20x86
Systemsf.ebdNot Applicable132,14803-Jan-200823:42Not Applicable
Windows Vista, x64-based versions
File nameFile versionFile sizeDateTimePlatform
Amd64_d801488d8d4fa48e8eae94e697b9eb4b_31bf3856ad364e35_6.0.6000.20874_none_de9fc07d56f16552.manifestNot Applicable71610-Jul-200821:52Not Applicable
Amd64_microsoft-windows-s..mmaintenanceservice_31bf3856ad364e35_6.0.6000.20874_none_97c83f8db4c0f900.manifestNot Applicable13,31109-Jul-200805:08Not Applicable
Package_1_for_kb954943~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,97110-Jul-200821:52Not Applicable
Package_2_for_kb954943~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,80710-Jul-200821:52Not Applicable
Package_3_for_kb954943~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,80710-Jul-200821:52Not Applicable
Package_for_kb954943_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43310-Jul-200821:52Not Applicable
Package_for_kb954943_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37510-Jul-200821:52Not Applicable
Package_for_kb954943_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72110-Jul-200821:52Not Applicable
Package_for_kb954943_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43310-Jul-200821:52Not Applicable
Package_for_kb954943_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43810-Jul-200821:52Not Applicable
Update.mumNot Applicable2,09810-Jul-200821:52Not Applicable
Sysmain.dll6.0.6000.20874848,38409-Jul-200804:17x64
Systemsf.ebdNot Applicable456,68014-Dec-200722:03Not Applicable
Systemsf.ebdNot Applicable528,68018-Dec-200721:41Not Applicable
Windows Vista SP1 and Windows Server 2008, x64-based versions
File nameFile versionFile sizeDateTimePlatform
Amd64_75249965f1f68552f37ec91e9a3b8c7d_31bf3856ad364e35_6.0.6001.22218_none_24f2e982cc2ee271.manifestNot Applicable71610-Jul-200821:52Not Applicable
Amd64_microsoft-windows-s..mmaintenanceservice_31bf3856ad364e35_6.0.6001.22218_none_99f35ee3b1b347a7.manifestNot Applicable13,31109-Jul-200804:48Not Applicable
Package_1_for_kb954943~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,97110-Jul-200821:52Not Applicable
Package_2_for_kb954943~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,80710-Jul-200821:52Not Applicable
Package_3_for_kb954943~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,80710-Jul-200821:52Not Applicable
Package_for_kb954943_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43310-Jul-200821:52Not Applicable
Package_for_kb954943_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37510-Jul-200821:52Not Applicable
Package_for_kb954943_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72110-Jul-200821:52Not Applicable
Package_for_kb954943_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43310-Jul-200821:52Not Applicable
Package_for_kb954943_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43810-Jul-200821:52Not Applicable
Update.mumNot Applicable2,09810-Jul-200821:52Not Applicable
Systemsf.ebdNot Applicable456,68014-Dec-200722:03Not Applicable
Sysmain.dll6.0.6001.22218840,19209-Jul-200804:00x64
Systemsf.ebdNot Applicable528,68018-Dec-200721:41Not Applicable
Windows Server 2008, Itanium-based versions
File nameFile versionFile sizeDateTimePlatform
Ia64_5de4b4cd77b3253e3e3ac8f37080dcea_31bf3856ad364e35_6.0.6001.22218_none_50824296297d7286.manifestNot Applicable71410-Jul-200821:52Not Applicable
Ia64_microsoft-windows-s..mmaintenanceservice_31bf3856ad364e35_6.0.6001.22218_none_3dd66755f953df6d.manifestNot Applicable13,30009-Jul-200804:31Not Applicable
Package_1_for_kb954943~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,80210-Jul-200821:52Not Applicable
Package_for_kb954943_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42910-Jul-200821:52Not Applicable
Package_for_kb954943_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43410-Jul-200821:52Not Applicable
Update.mumNot Applicable1,42510-Jul-200821:52Not Applicable
Sysmain.dll6.0.6001.22218977,92009-Jul-200803:41IA-64
Systemsf.ebdNot Applicable528,68018-Dec-200721:41Not Applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about The "Device: hdc" component, visit the following Microsoft Web site:For more information about Intel Turbo Memory, visit the following Intel Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbautohotfix, kbexpertiseadvanced, kbfix, kbqfe, KB954943

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Article Info
Article ID : 954943
Revision : 3
Created on : 10/8/2011
Published on : 10/8/2011
Exists online : False
Views : 428