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  2. BUG: You cannot install or uninstall a component in IIS 7.0

BUG: You cannot install or uninstall a component in IIS 7.0

Symptoms

You cannot install or uninstall a component in Internet Information Services (IIS) 7.0. When you try to install a new component in IIS 7.0 by using the Add Role Services wizard, you receive the following error message:
Attempting to install <feature name> failed with error code -2147023293. Fatal error during installation
Additionally, error messages that resemble the following may be logged in the IIS 7.0 installation log file (Iis7.log):
Error message 1
< !!FAIL!! > Install of component <component_name> result=0x80070005
Error message 2
< !!FAIL!! > COMPONENT::ExecuteCommand result=0x80070005
Note The Iis7.log file is in the following location:
C:\Windows
When you try to uninstall a component in IIS 7.0 by using the Remove Role Services wizard, you receive the following error message:
Attempt to un-install <feature name> failed with error code -2147023293. Fatal error during installation.
 Additionally, an error message that resembles one of the following may be logged in the Iis7.log file: 
< !!FAIL!! > Uninstall of component <component_name> result=0x80070005

< WARNING! > Shared configuration detected. Install/Uninstall of optional component may fail.



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Cause

This problem occurs when you enable the Shared Configuration feature in IIS 7.0. The Shared Configuration feature points to a UNC location. This problem occurs because the identity that runs the installation process does not have the correct permissions to the UNC location where the IIS 7.0 configuration files are stored.

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Workaround

To work around this problem, disable the Shared Configuration feature before you try to install or uninstall a component in IIS 7.0.

After you install or uninstall the component, you can enable the Shared Configuration feature.

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Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about the Shared Configuration feature in IIS 7.0, visit the following Microsoft Web site:
http://learn.iis.net/page.aspx/264/shared-configuration/

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Keywords: kbfix, kbexpertiseadvanced, kbtshoot, kbentirenet, kbbug, kb

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Article Info
Article ID : 954856
Revision : 1
Created on : 1/7/2017
Published on : 12/14/2011
Exists online : False
Views : 227