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No documents are found when you use Indexing Service to search for PDF files on a computer that is running a 64-bit Windows operating system

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Symptoms

On a computer that is running a 64-bit Microsoft Windows operating system, no documents are found when you use the Indexing Service or Windows Search to search for Adobe Acrobat PDF files.

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Cause

This problem occurs because Adobe PDF iFilter version 8.0 and earlier versions of iFilter are incompatible with 64-bit Windows operating systems.

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Resolution

To resolve this issue, install a version of the Adobe PDF iFilter that supports 64-bit Windows operating systems. Adobe PDF iFilter version 8.1 was the first version to support 64-bit Windows versions.

For information about how to install the Adobe PDF iFilter, visit the following Adobe Web site:
hhttps://supportdownloads.adobe.com/detail.jsp?ftpID=5542
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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbtshoot, kbentirenet, kbexpertiseinter, kbprb, kb

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Article Info
Article ID : 954825
Revision : 2
Created on : 4/15/2020
Published on : 4/15/2020
Exists online : False
Views : 382