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A Windows Server 2008-based DNS server stops responding, and event ID 7023 is logged in the DNS server event log

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Symptoms

When you try to start a Windows Server 2008-based DNS server, the DNS server stops responding. Additionally, the following event is logged in the DNS server event log:

Log Name: System
Source: Service Control
Manager Event ID: 7023
Task Category: None
Level: Error
Description: The DNS Server service terminated with the following error: The network is not present or not started.
Other services that depend on or utilize the DNS Server service may also fail to start.

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Cause

This problem occurs if the following conditions are true:
  • The server does not have network connectivity.
  • The network device to which the server is connected takes a longer time to start than the server.

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Resolution

To resolve this problem, make sure that the following conditions are true:
  • The server has network connectivity, and the link light is displayed.
  • The server's network adapter contains a valid IP address.

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Keywords: KB954423, kbprb, kbexpertiseadvanced, kbtshoot, kberrmsg

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Article Info
Article ID : 954423
Revision : 1
Created on : 7/4/2008
Published on : 7/4/2008
Exists online : False
Views : 254