Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. A Windows Server 2008-based DNS server stops responding, and event ID 7023 is logged in the DNS server event log

A Windows Server 2008-based DNS server stops responding, and event ID 7023 is logged in the DNS server event log

View products that this article applies to.

Symptoms

When you try to start a Windows Server 2008-based DNS server, the DNS server stops responding. Additionally, the following event is logged in the DNS server event log:

Log Name: System
Source: Service Control
Manager Event ID: 7023
Task Category: None
Level: Error
Description: The DNS Server service terminated with the following error: The network is not present or not started.
Other services that depend on or utilize the DNS Server service may also fail to start.

↑ Back to the top

Cause

This problem occurs if the following conditions are true:
  • The server does not have network connectivity.
  • The network device to which the server is connected takes a longer time to start than the server.

↑ Back to the top

Resolution

To resolve this problem, make sure that the following conditions are true:
  • The server has network connectivity, and the link light is displayed.
  • The server's network adapter contains a valid IP address.

↑ Back to the top

Keywords: KB954423, kbprb, kbexpertiseadvanced, kbtshoot, kberrmsg

↑ Back to the top

Article Info
Article ID : 954423
Revision : 1
Created on : 7/4/2008
Published on : 7/4/2008
Exists online : False
Views : 270