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The Remote Desktop Connection disconnects when you try to print to a Windows Server 2008-based terminal server


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Symptoms

When you try to print from a Terminal Server client to a Windows Server 2008-based terminal server by using the Remote Desktop Connection, the Remote Desktop Connection is disconnected.

This problem occurs if the number of forms in the server properties of the printer is more than 160 forms.

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Cause

This issue occurs because buffer operation in the Terminal Server client constrains the number of forms to fewer than 160 forms.

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Resolution

To resolve this issue, configure the number of forms in the server properties of the printer to fewer than 160 forms.
  1. Click Start, and then click Control Panel.
  2. Double-click Printers, and then click Server Properties.
  3. In the Print Server Properties dialog box, select the form that you want to delete on the Forms tab, and then click Delete.
  4. Repeat step 3 until the total number of forms becomes fewer than 160 forms.

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Keywords: KB954400, kbprb, kbtshoot, kbexpertiseinter

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Article Info
Article ID : 954400
Revision : 1
Created on : 7/1/2008
Published on : 7/1/2008
Exists online : False
Views : 260