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You experience issues after you install Windows Server 2008 Hyper-V Integration Services on a Vista Home Premium virtual machine or a Vista Home Basic virtual machine


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Symptoms

Consider the following scenario:
  • You have a Microsoft Windows Server 2008-based computer that has Hyper-V installed.
  • You are running a Windows Vista Home Basic or a Windows Vista Home Premium virtual machine on the computer.
  • You install Hyper-V Integration Services on the virtual machine.
In this scenario, you experience the following issues:
  • Mouse integration does not work correctly.
  • An "Unknown device" is listed in Device Manager. A yellow circle with a black exclamation point on it appears next to the "Unknown device."
These issues occur even though you receive a message that states that the services are installed correctly at the end of the Integration Services Setup.

Additionally, you receive the following error message if you reinstall the Integration Services:
An error has occurred: One of the update processes has returned error code 1.

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Cause

These issues occur because Hyper-V Integration Services are not supported on Windows Server 2008-based computers that are running Windows Vista Home Basic or Windows Vista Home Premium virtual machines.

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More information

For more information about a list of guest operating systems that support Integration Services, click the following article number to view the article in the Microsoft Knowledge Base:
954958� Guest operating systems that are supported on a Hyper-V virtual machine host

For more information about Hyper-V technology, visit the following Microsoft Web site:

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Keywords: KB954283, kbtshoot, kberrmsg, kbexpertiseadvanced, kbprb

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Article Info
Article ID : 954283
Revision : 1
Created on : 6/27/2008
Published on : 6/27/2008
Exists online : False
Views : 269