When you try to view another person's calendar in Outlook, the free/busy information is not available

When you try to view another person's calendar in Microsoft Outlook 2002, in Office Outlook 2003, or in Office Outlook 2007, the free/busy information is not available. Instead, you see only hash marks.

This issue can occur if the person has no meetings or events that are scheduled in the calendar during the date range that is published to the server. When a meeting or event is entered into the calendar during the published date range, you will see the free/busy information for the person.

To view or set the date range that is published to the server, follow these steps:

1. In Outlook, click Options on the Tools menu.
2. On the Preferences tab, click Calendar Options.
3. In the Advanced Options section, click Free/Busy Options.
4. On the Permissions tab, click Other Free/Busy.
5. In the Options section, specify how many months to publish and how frequently to update the server.