When you call the "IVssBackupComponents::SetFileRestoreStatus" method by specifying the value of the status parameter as VSS_RS_FAILED, the restore status is set incorrectly on a computer that is running Windows Server 2003 SP1 or SP2

Consider the following scenario:

• On a computer that is running Windows Server 2003 Service Pack 1 (SP1) or Windows Server 2003 Service Pack 2 (SP2), you call the IVssBackupComponents::SetFileRestoreStatus method.
• You do this by specifying VSS_RS_FAILED as the value of the status parameter.

In this scenario, the restore status is set incorrectly. Additionally, the Volume Shadow Copy Service (VSS) may be unable to recognize the restore status. Therefore, file corruption may occur.

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 SP1 or Windows Server 2003 SP2 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 with Service Pack 1, x86-based versions

Windows Server 2003 with Service Pack 1, x64-based versions

Windows Server 2003 with Service Pack 1, Itanium-based versions

Windows Server 2003 with Service Pack 2, x86-based versions

Windows Server 2003 with Service Pack 2, x64-based versions

Windows Server 2003 with Service Pack 2, Itanium-based versions

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -

For more information about the IVssBackupComponents::SetFileRestoreStatus method, visit the following Microsoft Developer Network (MSDN) Web site: For more information about the IVssBackupComponents interface, visit the following MSDN Web site: