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You cannot investigate a Stop error that occurs on an x64-based version of Windows Server 2008


View products that this article applies to.

Symptoms

On a computer that has an x64-based version of Windows Server 2008 installed, a Stop error occurs. However, you cannot investigate the Stop error.

This problem occurs because the Microsoft Intelligent Platform Management Interface (IPMI) driver does not generate the System Event Log (SEL) message in the baseboard management controller (BMC). Therefore, the Stop error is not logged in the operating system.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, an x64-based version of Windows Server 2008 must be installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_ipmidrv.inf_31bf3856ad364e35_6.0.6001.22183_none_57fdabbebd4b9667.manifestNot applicable1,67620-May-200823:47Not applicable
Package_1_for_kb952610~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,82120-May-200823:42Not applicable
Package_2_for_kb952610~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,99020-May-200823:42Not applicable
Package_3_for_kb952610~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,82620-May-200823:42Not applicable
Package_4_for_kb952610~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,82620-May-200823:42Not applicable
Package_for_kb952610_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,37520-May-200823:42Not applicable
Package_for_kb952610_client~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43920-May-200823:42Not applicable
Package_for_kb952610_sc_0~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,42920-May-200823:42Not applicable
Package_for_kb952610_sc~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43120-May-200823:42Not applicable
Package_for_kb952610_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43320-May-200823:42Not applicable
Package_for_kb952610_server~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43920-May-200823:42Not applicable
Package_for_kb952610_winpesrv_0~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43020-May-200823:42Not applicable
Package_for_kb952610_winpesrv~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43720-May-200823:42Not applicable
Update.mumNot applicable3,09920-May-200823:42Not applicable
Ipmidrv.sys6.0.6001.2218376,80020-May-200802:06x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about IPMI hardware instrumentation, visit the following Web site:For more information about the IPMI provider, visit the following MSDN Web site:

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Keywords: KB952610, kbqfe, kbhotfixserver, kbautohotfix, kbexpertiseinter

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Article Info
Article ID : 952610
Revision : 2
Created on : 6/2/2008
Published on : 6/2/2008
Exists online : False
Views : 244