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  2. The index of a 2007 Office offline file is removed from the Windows Search index if you save the file while you are working offline on a Windows Vista-based or Windows Server 2008-based computer

The index of a 2007 Office offline file is removed from the Windows Search index if you save the file while you are working offline on a Windows Vista-based or Windows Server 2008-based computer

View products that this article applies to.

Symptoms

On a Windows Vista-based or Windows Server 2008-based computer, when you save a 2007 Microsoft Office offline file while you are working offline, the index of this file is removed from the Windows Search index.

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Cause

This issue occurs because the "File Attribute Not Content Indexed" (FANCI) bit of the file is lost. This bit controls the index in Windows Search.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must be running one of the following operating systems:
  • Windows Vista
  • Windows Vista SP1
  • Windows Server 2008

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
  • The files that apply to a specific product and milestone (RTM, SPn) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.0.6000.20xxx Windows RTM LDR
    6.0.6001.22xxx Windows Vista SP1 and Windows Server 2008 SP1 SP1 LDR
  • Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
File nameFile versionFile sizeDateTimePlatform
Kernel32.dll6.0.6000.20840874,49622-May-200803:14x86
Kernel32.dll6.0.6001.22185888,32022-May-200803:21x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
File nameFile versionFile sizeDateTimePlatform
Kernel32.dll6.0.6000.208401,232,89622-May-200803:24x64
Kernel32.dll6.0.6001.221851,213,95222-May-200803:44x64
Kernel32.dll6.0.6000.20840840,70422-May-200803:18x86
Kernel32.dll6.0.6001.22185855,55222-May-200803:25x86
For all supported Itanium-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Kernel32.dll6.0.6001.221852,178,04822-May-200803:34IA-64
Kernel32.dll6.0.6001.22185855,55222-May-200803:25x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For help with Windows Search problems in Windows Vista, visit the following Microsoft web page:
Fix problems in which Windows Search is not working or searches are slower
For more information about the Windows Search index, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/bb266513(VS.85).aspx
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
File namePackage_1_for_kb949671~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,935
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_2_for_kb949671~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,773
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_3_for_kb949671~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,003
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_for_kb949671_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,405
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_for_kb949671_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_for_kb949671_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,711
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_for_kb949671_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,405
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_for_kb949671_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)17-Mar-2008
Time (UTC)22:09
File nameX86_7aa92d19f605308764e4c15a6332e066_31bf3856ad364e35_6.0.6000.20793_none_2f99cdd0c1d40fc5.manifest
File versionNot Applicable
File size1,064
Date (UTC)17-Mar-2008
Time (UTC)22:09
File nameX86_ec75060d45f56519400d44abf591c205_31bf3856ad364e35_6.0.6001.22137_none_8a505fa3872d2f1c.manifest
File versionNot Applicable
File size708
Date (UTC)17-Mar-2008
Time (UTC)22:09
File nameX86_microsoft-windows-o..nefiles-extend-apis_31bf3856ad364e35_6.0.6000.20793_none_8b37ccee50890bc8.manifest
File versionNot Applicable
File size87,260
Date (UTC)15-Mar-2008
Time (UTC)03:57
File nameX86_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.0.6000.20793_none_0818a1c17d9d9ad1.manifest
File versionNot Applicable
File size39,170
Date (UTC)15-Mar-2008
Time (UTC)03:56
File nameX86_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.0.6001.22137_none_0a43c1177a8fe978.manifest
File versionNot Applicable
File size39,176
Date (UTC)15-Mar-2008
Time (UTC)04:00
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameAmd64_002a6c0122bf93b8013d3e95de6c7bb1_31bf3856ad364e35_6.0.6001.22137_none_7a3dcdc03ad956aa.manifest
File versionNot Applicable
File size712
Date (UTC)17-Mar-2008
Time (UTC)22:09
File nameAmd64_be82122bed4453ce55a2b00ac15812b4_31bf3856ad364e35_6.0.6000.20793_none_9977c2b4503c7b35.manifest
File versionNot Applicable
File size1,428
Date (UTC)17-Mar-2008
Time (UTC)22:09
File nameAmd64_microsoft-windows-o..nefiles-extend-apis_31bf3856ad364e35_6.0.6000.20793_none_e756687208e67cfe.manifest
File versionNot Applicable
File size87,286
Date (UTC)15-Mar-2008
Time (UTC)04:11
File nameAmd64_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.0.6000.20793_none_64373d4535fb0c07.manifest
File versionNot Applicable
File size39,206
Date (UTC)15-Mar-2008
Time (UTC)04:10
File nameAmd64_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.0.6001.22137_none_66625c9b32ed5aae.manifest
File versionNot Applicable
File size39,212
Date (UTC)15-Mar-2008
Time (UTC)04:32
File namePackage_1_for_kb949671~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,947
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_2_for_kb949671~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,783
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_3_for_kb949671~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,247
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_for_kb949671_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,413
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_for_kb949671_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_for_kb949671_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,721
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_for_kb949671_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,413
Date (UTC)17-Mar-2008
Time (UTC)22:09
File namePackage_for_kb949671_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)17-Mar-2008
Time (UTC)22:09
File nameWow64_microsoft-windows-o..nefiles-extend-apis_31bf3856ad364e35_6.0.6000.20793_none_f1ab12c43d473ef9.manifest
File versionNot Applicable
File size83,800
Date (UTC)15-Mar-2008
Time (UTC)03:46
Additional files for all supported Itanium-based versions of Windows Server 2008
File nameIa64_wdma_usb.inf_31bf3856ad364e35_6.0.6001.22252_none_6d6f0f40d01d49b1.manifest
File versionNot Applicable
File size1,882
Date (UTC)27-Aug-2008
Time (UTC)16:14
File namePackage_1_for_kb957080~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,824
Date (UTC)27-Aug-2008
Time (UTC)16:14
File namePackage_for_kb957080_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)27-Aug-2008
Time (UTC)16:14
File namePackage_for_kb957080_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)27-Aug-2008
Time (UTC)16:14

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Keywords: kbautohotfix, kbexpertisebeginner, kbfix, kbqfe, KB952584

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Article Info
Article ID : 952584
Revision : 2
Created on : 10/8/2011
Published on : 10/8/2011
Exists online : False
Views : 333