File receive locations are disabled or shut down on a computer that is running BizTalk Server

View products that this article applies to.

Symptoms

Consider the following scenario. On a computer that is running Microsoft BizTalk Server, File receive locations are used with Universal Naming Convention (UNC) shares. You have many File receive locations. For example, you have 100 File receive locations.

In this scenario, you may notice that the File receive locations are disabled or shut down. One of the following error messages may also be logged in the Application log:

BizTalk Server 2004

Event Type: Error
Event Source: BizTalk Server 2004
Event Category: BizTalk Server 2004
Event ID: 5649
Date: Date
Time: Time
User: N/A
Computer: ComputerName
Description:
The receive location "\\ServerName\FileDrop\FileName.FileNameExtension" is shutting down. Details:"The FILE receive location \\ServerName\FileDrop\FileName.FileNameExtension exhausted the network retry attempts. ".

BizTalk Server 2006

Event Type: Error
Event Source: BizTalk Server 2006
Event Category: (1)
Event ID: 5649
Date: Date
Time: Time
User: N/A
Computer: ComputerName
Description:
The receive location "FileReceive" with URL "\\ServerName\FileDrop\FileName.FileNameExtension" is shutting down. Details:"The FILE receive location \\ServerName\FileDrop\FileName.FileNameExtension exhausted the network retry attempts. ".

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Cause

This problem occurs because BizTalk Server uses persistent connections to the UNC share so that BizTalk Server can enlist in file change notifications. This problem can occur if multiple persistent connections exist.

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Resolution

To resolve this problem, increase the MaxCmds and MaxMpxCt registry values on the BizTalk Server computer and on the remote UNC Share computer. To do this, follow the steps that are described in Microsoft Knowledge Base article 810886.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

810886 "The network BIOS command limit has been reached" error message in Windows Server 2003, in Windows XP, and in Windows 2000 Server

Note You can also increase the retry count for the File adapter. The default value for the retry count is 5. The maximum value for the retry count can be 2147483647.

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