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Error message when you use the Fixed Assets eConnect adapter on Microsoft Dynamics GP 10.0 to import asset general and asset book information : "Unable to obtain the next FAINDEX"


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PREFACE

 

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

 

 

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SYMPTOMS

When you use the Fixed Assets eConnect adapter on Microsoft Dynamics GP 10.0 to import asset general and asset book information, you receive the following error message when the integration starts:

Microsoft.Dynamics.GP.eConnect: Number = 6625 Stored procedure taCreateAssetID : Description = unable to obtain the next FAINDEX.

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CAUSE

This problem is caused when eConnect looks for specific values in the tables, and the tables are empty. Adding a stored procedure to handle this operation could result in locking and blocking issues. Therefor, we recommend that you manually enter a asset, and then save it. After the asset is saved, the Fixed Assets eConnect Adapter will be able to properly obtain the next FAINDEX value.

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RESOLUTION

To resolve this problem, manually enter one transaction with both the asset general and asset book information, and then save the asset in Microsoft Dynamics GP. Once you have manually saved one asset, run the integration again.

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DISCLAIMER

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THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

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Article Info
Article ID : 951768
Revision : 1
Created on : 2/28/2017
Published on : 2/28/2017
Exists online : False
Views : 222