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Error message when you try to install QuickTime together with iTunes in Expression Media 2: "The iTunes installer is intended for 32-bit versions of Windows"

Symptoms

In Microsoft Expression Media 2, you use a link to an Apple Web site to try to install Apple QuickTime together with Apple iTunes. When you do this, you may receive the following error message:
The iTunes installer is intended for 32-bit versions of Windows. It is highly recommended that you download and install the 64-bit iTunes installer instead. Continue with install?
This issue occurs if you are running a 64-bit operating system.

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Cause

This issue occurs because the option to install QuickTime together with iTunes does not support the 64-bit version of the operating system. However, the option to install only QuickTime supports 32-bit and 64-bit versions of the operating system.

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Workaround

To work around this issue, visit the following Microsoft Web site to install QuickTime:
http://go.microsoft.com/fwlink/?LinkID=82825
Note When you do this, select the option to install only QuickTime.

If you want, you can also install iTunes for a 64-bit version of Windows from the iTunes download site.

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More Information

Expression Media 2 provides a link to an Apple Web site to obtain the QuickTime installer for Windows if the following conditions are true:
  • You have installed Expression Media, but you do not have QuickTime installed.
  • You try to use a feature that requires QuickTime.
On the QuickTime Web page, the following options are typically available:
  • Install QuickTime together with iTunes
  • Install only QuickTime
For more information, visit the following Apple Web site:
http://support.apple.com/kb/HT1426?viewlocale=en_US
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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Keywords: kbtshoot, kbexpertisebeginner, kbprb, kb

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Article Info
Article ID : 950971
Revision : 1
Created on : 1/7/2017
Published on : 9/13/2011
Exists online : False
Views : 172