The SNMP Event Log Extension Agent does not initialize correctly on a computer that is running Windows Vista with Service Pack 1 or Windows Server 2008

The Simple Network Management Protocol (SNMP) Event Log Extension Agent does not initialize correctly on a computer that is running Windows Vista with Service Pack 1 (SP1) or Windows Server 2008. Therefore, network management middleware cannot use SNMP to retrieve event log information. When this problem occurs, the following events are logged in the Application log:

Event ID 1020

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 1020
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
Error processing registry parameters. Extension agent terminating.

Event ID 2019

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 2019
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
SNMP Event Log Extension Agent did not initialize correctly.

Event ID 2020

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 2020
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
SNMP Event Log Extension Agent has terminated.

Event ID 3003

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 3003
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
Error positioning to end of log file -- can't get oldest log record. Handle specified is 15728660. Return code from GetOldestEventLogRecord is 223.

Event ID 3001

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 3001
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: ComputerName
Description: None Log file not positioned at end.

Windows Vista with Service Pack 1 hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Vista SP1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista with SP1, 32-bit editions

Windows Vista with SP1, 64-bit editions

Windows Vista with SP1, Itanium-based editions

Windows Server 2008 hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008, 32-bit editions

Windows Server 2008, 64-bit editions

Windows Server 2008 for Itanium-Based Systems

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: