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Windows Mobile Device Center does not connect to your Windows Mobile-based device after you install Windows Vista Service Pack 1

Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows.

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Symptoms

After you install Windows Vista Service Pack 1 (SP1), Microsoft Windows Mobile Device Center does not connect to your Windows Mobile-based device. Therefore, you cannot synchronize your computer and the device.

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Resolution

To resolve this problem, reinstall Windows Mobile Device Center. To do this, follow these steps:
  1. Click Start
    Start button , and then click Control Panel.
  2. Click Programs, and then click Programs and Features.


    Note If you are using Classic View in Control Panel, double-click Programs and Features.
  3. In the list of programs, click Windows Mobile Device Center, and then click Uninstall.
  4. In the Programs and Features dialog box, click Yes.
  5. Repeat steps 1 through 4 to uninstall Windows Mobile Device Center Driver Update.
  6. Install the latest version of Windows Mobile Device Center. For information about how to obtain the latest version, visit the following Microsoft Web site:
    http://www.microsoft.com/windowsmobile/devicecenter.mspx

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

Forums Visit our Windows Phone Forums for more helpful hints and ideas.

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Keywords: kbexpertisebeginner, kbentirenet, kbtshoot, kbpubtypekc, kbprb, kb

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Article Info
Article ID : 950506
Revision : 1
Created on : 1/7/2017
Published on : 6/10/2011
Exists online : False
Views : 196