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Stop error when you try to hibernate or to resume a Windows Server 2008-based computer or a Windows Vista-based computer after you run the "Common Scenario Stress with IO" test: "0x0000000A"


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You run the "Common Scenario Stress with IO" test in Driver Test Manager (DTM) on a Windows Server 2008-based computer or a Windows Vista-based computer.
  • Then, you try to hibernate the computer. Or, you try to resume the computer after you have successfully hibernated it.
In this scenario, you receive a Stop error message that resembles the following:
*** STOP: 0x0000000A ( parameter1 , parameter2 , parameter3 , parameter4 )

Note
  • The parameters in the Stop error message vary, depending on the configuration of the computer and on the issue type.
  • Not all "0x0000000A" Stop errors are caused by this problem.

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Cause

The issue occurs because of a bug in the Pci.sys file.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Windows Server 2008 or Windows Vista to be installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2008, x86 version
File nameFile versionFile sizeDateTimePlatform
Agp440.sys6.0.6000.2078056,37627-Feb-200804:16x86
Amdagp.sys6.0.6000.2078057,40027-Feb-200804:16x86
Isapnp.sys6.0.6000.2078049,72027-Feb-200804:16x86
Msisadrv.sys6.0.6000.2078016,44027-Feb-200804:15x86
Mssmbios.sys6.0.6000.2078031,28827-Feb-200804:16x86
Nv_agp.sys6.0.6000.20780109,11227-Feb-200804:17x86
Pci.sys6.0.6000.20780143,41627-Feb-200804:16x86
Rdpdr.sys6.0.6000.20780242,68827-Feb-200802:21x86
Sisagp.sys6.0.6000.2078055,86427-Feb-200804:18x86
Streamci.dll6.0.6000.2078025,14427-Feb-200804:17x86
Swenum.sys6.0.6000.2078015,28827-Feb-200804:17Not Applicable
Termdd.sys6.0.6000.2078053,30427-Feb-200804:18x86
Uliagpkx.sys6.0.6000.2078060,98427-Feb-200804:18x86
Viaagp.sys6.0.6000.2078056,88827-Feb-200804:18x86
Volmgr.sys6.0.6000.2078052,79227-Feb-200804:18x86
Agp440.sys6.0.6001.2212356,37627-Feb-200804:10x86
Amdagp.sys6.0.6001.2212357,40027-Feb-200804:10x86
Isapnp.sys6.0.6001.2212349,72027-Feb-200804:10x86
Msisadrv.sys6.0.6001.2212316,44027-Feb-200804:09x86
Mssmbios.sys6.0.6001.2212331,28827-Feb-200804:09x86
Nv_agp.sys6.0.6001.22123109,11227-Feb-200804:10x86
Pci.sys6.0.6001.22123151,09627-Feb-200804:11x86
Rdpdr.sys6.0.6001.22123248,83227-Feb-200802:19x86
Sisagp.sys6.0.6001.2212355,86427-Feb-200804:10x86
Streamci.dll6.0.6001.2212325,14427-Feb-200804:10x86
Swenum.sys6.0.6001.2212315,28827-Feb-200804:10Not Applicable
Termdd.sys6.0.6001.2212354,32827-Feb-200804:10x86
Uliagpkx.sys6.0.6001.2212360,98427-Feb-200804:10x86
Viaagp.sys6.0.6001.2212356,88827-Feb-200804:10x86
Volmgr.sys6.0.6001.2212352,79227-Feb-200804:10x86
Windows Server 2008, x64 version
Agp440.sys6.0.6000.2078064,56827-Feb-200804:35x64
Isapnp.sys6.0.6000.2078023,60827-Feb-200804:34x64
Msisadrv.sys6.0.6000.2078017,97627-Feb-200804:34x64
Mssmbios.sys6.0.6000.2078034,87227-Feb-200804:34x64
Nv_agp.sys6.0.6000.20780126,52027-Feb-200804:35x64
Pci.sys6.0.6000.20780170,04027-Feb-200804:36x64
Rdpdr.sys6.0.6000.20780305,66427-Feb-200802:39x64
Streamci.dll6.0.6000.2078026,68027-Feb-200804:27x64
Swenum.sys6.0.6000.2078015,54427-Feb-200804:27x64
Termdd.sys6.0.6000.2078062,52027-Feb-200804:27x64
Uliagpkx.sys6.0.6000.2078068,15227-Feb-200804:27x64
Volmgr.sys6.0.6000.2078062,52027-Feb-200804:27x64
Agp440.sys6.0.6001.2212364,56827-Feb-200805:14x64
Isapnp.sys6.0.6001.2212323,60827-Feb-200805:13x64
Msisadrv.sys6.0.6001.2212317,97627-Feb-200805:12x64
Mssmbios.sys6.0.6001.2212334,87227-Feb-200805:13x64
Nv_agp.sys6.0.6001.22123126,52027-Feb-200805:15x64
Pci.sys6.0.6001.22123179,76827-Feb-200805:15x64
Rdpdr.sys6.0.6001.22123314,36827-Feb-200803:02x64
Streamci.dll6.0.6001.2212326,68027-Feb-200805:14x64
Swenum.sys6.0.6001.2212315,54427-Feb-200805:14x64
Termdd.sys6.0.6001.2212363,54427-Feb-200805:15x64
Uliagpkx.sys6.0.6001.2212368,15227-Feb-200805:15x64
Volmgr.sys6.0.6001.2212368,66427-Feb-200805:15x64
Windows Server 2008, IA-64 version
Agp460.sys6.0.6001.22123136,70427-Feb-200802:02IA-64
Isapnp.sys6.0.6001.2212337,43227-Feb-200804:49IA-64
Msisadrv.sys6.0.6001.2212325,14427-Feb-200804:49IA-64
Mssmbios.sys6.0.6001.2212357,40027-Feb-200804:49IA-64
Pci.sys6.0.6001.22123439,86427-Feb-200804:50IA-64
Rdpdr.sys6.0.6001.22123709,63227-Feb-200802:56IA-64
Streamci.dll6.0.6001.2212346,13627-Feb-200805:00IA-64
Swenum.sys6.0.6001.2212319,25627-Feb-200805:00Not Applicable
Termdd.sys6.0.6001.22123156,21627-Feb-200805:00IA-64
Volmgr.sys6.0.6001.22123148,53627-Feb-200805:00IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the DTM tool, visit the following Microsoft Web site:

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Keywords: kbautohotfix, kbexpertiseinter, kbhotfixserver, kbqfe, KB949695

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Article Info
Article ID : 949695
Revision : 3
Created on : 10/21/2008
Published on : 10/21/2008
Exists online : False
Views : 365