Stop error when you try to hibernate or to resume a Windows Server 2008-based computer or a Windows Vista-based computer after you run the "Common Scenario Stress with IO" test: "0x0000000A"

Consider the following scenario:

• You run the "Common Scenario Stress with IO" test in Driver Test Manager (DTM) on a Windows Server 2008-based computer or a Windows Vista-based computer.
• Then, you try to hibernate the computer. Or, you try to resume the computer after you have successfully hibernated it.

In this scenario, you receive a Stop error message that resembles the following:
Note

• The parameters in the Stop error message vary, depending on the configuration of the computer and on the issue type.
• Not all "0x0000000A" Stop errors are caused by this problem.

The issue occurs because of a bug in the Pci.sys file.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Windows Server 2008 or Windows Vista to be installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the �Hotfix Request� page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008, x86 version

Windows Server 2008, x64 version

Windows Server 2008, IA-64 version

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about the DTM tool, visit the following Microsoft Web site: