To resolve this problem, use one of the following methods.
Method 1: Download and then reinstall Windows Script
To download and then reinstall Windows Script, visit one of the following Microsoft Web sites, depending on the version of Windows Script that you are using and the operating system that the computer is running.
Windows Script 5.7 for Windows Server 2003
The following file is available for download from the Microsoft Download Center:
Download the scripten.exe package now.
Windows Script 5.7 for Windows XP
The following file is available for download from the Microsoft Download Center:
Download the scripten.exe package now.
Windows Script 5.7 for Windows 2000
The following file is available for download from the Microsoft Download Center:
Download the scripten.exe package now.
Windows Script 5.6 for Windows XP and for Windows 2000
The following file is available for download from the Microsoft Download Center:
Download the http://www.microsoft.com/download/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en package now.
Method 2: Register the scripting components on your computer
To fix this problem, change the scripting components on your computer.
To manually register the scripting components on your computer, use one of the following sets of steps, as appropriate for your situation.
You are running a 32-bit version of the Windows operating system
- Click Start, click Run, type cmd, and then click OK.
- Type regsvr32 %systemroot%\system32\vbscript.dll, and then press ENTER.
- Type regsvr32 %systemroot%\system32\jscript.dll, and then press ENTER.
- Type regsvr32 %systemroot%\system32\dispex.dll, and then press ENTER.
- Type regsvr32 %systemroot%\system32\scrobj.dll, and then press ENTER.
- Type regsvr32 %systemroot%\system32\scrrun.dll, and then press ENTER.
- Type regsvr32 %systemroot%\system32\wshext.dll, and then press ENTER.
- Type regsvr32 %systemroot%\system32\wshom.ocx, and then press ENTER.
You are running a 64-bit version of the Windows operating system, and you receive the error message that is mentioned in the "Symptoms" section while you are using the 64-bit scripting components
- Click Start, click Run, type cmd, and then click OK.
- Type %systemroot%\system32\regsvr32 %systemroot%\system32\vbscript.dll, and then press ENTER.
- Type %systemroot%\system32\regsvr32 %systemroot%\system32\jscript.dll, and then press ENTER.
- Type %systemroot%\system32\regsvr32 %systemroot%\system32\dispex.dll, and then press ENTER.
- Type %systemroot%\system32\regsvr32 %systemroot%\system32\scrobj.dll, and then press ENTER.
- Type %systemroot%\system32\regsvr32 %systemroot%\system32\scrrun.dll, and then press ENTER.
- Type %systemroot%\system32\regsvr32 %systemroot%\system32\wshext.dll, and then press ENTER.
- Type %systemroot%\system32\regsvr32 %systemroot%\system32\wshom.ocx, and then press ENTER.
You are running a 64-bit version of the Windows operating system, and you receive the error message that is mentioned in the "Symptoms" section while you are using the 32-bit scripting components
- Click Start, click Run, type cmd, and then click OK.
- Type %systemroot%\syswow64\regsvr32 %systemroot%\syswow64\vbscript.dll, and then press ENTER.
- Type %systemroot%\syswow64\regsvr32 %systemroot%\syswow64\jscript.dll, and then press ENTER.
- Type %systemroot%\syswow64\regsvr32 %systemroot%\syswow64\dispex.dll, and then press ENTER.
- Type %systemroot%\syswow64\regsvr32 %systemroot%\syswow64\scrobj.dll, and then press ENTER.
- Type %systemroot%\syswow64\regsvr32 %systemroot%\syswow64\scrrun.dll, and then press ENTER.
- Type %systemroot%\syswow64\regsvr32 %systemroot%\syswow64\wshext.dll, and then press ENTER.
- Type %systemroot%\syswow64\regsvr32 %systemroot%\syswow64\wshom.ocx, and then press ENTER.
Did this fix the problem?
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can
contact support.