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Error message when a user tries to connect to a shared printer in Windows Server 2008


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Symptoms

When a user tries to connect to a shared printer in Windows Server 2008, the user receives an error message. The two scenarios in which a user experiences this problem are as follows:
  • When the user tries to connect to a shared printer that is hosted on a Linux-based computer, the user receives the following error message:
    Printer Driver setup error. Access is denied.


    Note The masquerading printer connection feature in Windows Server 2008 enables shared printer connections from Windows-based computers to printers that are hosted on Linux-based computers.
  • When the user uses HTTP to try to connect to a printer that is connected to a Windows-based computer, the user receives the following error message:
    Windows cannot connect to the printer. Access is denied.

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Cause

This issue occurs if the user does not have administrative user rights or elevated user rights. A security change in Windows Server 2008 does not let non-administrative users create local printer connections. In the scenarios that are described in the "Symptoms" section, the printers are represented in Windows as local printers and as network printers.

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Resolution

To resolve this issue, create the printer connection by using elevated user rights or as an administrative user.

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References

For more information about Windows Server 2008, visit the following Microsoft Web site: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbconnection, kbprinters, kbexpertiseinter, kbtshoot, kbprb, kberrmsg, kbuser, KB947720

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Article Info
Article ID : 947720
Revision : 2
Created on : 3/3/2008
Published on : 3/3/2008
Exists online : False
Views : 296